Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Support promotional activities, local marketing initiatives and customer engagement programmes to increase store traffic and sales when require.
Monitor daily operational performance, customer traffic, productivity and service quality, and recommend improvement opportunities to the Store Manager including promotional activities when required.
Ensure all Standard Operating Procedures (SOPs), operational standards, company policies and daily operational checklists are consistently implemented and complied with.
...
Inventory Management : Monitor stock levels of merchandise items and informing superior when restocking is necessary and assist in receiving and storing deliveries. To perform monthly stocktake counting.
Team Collaboration : Work closely with team members to create a positive, energetic and customer-focused working environment.
Compliance and Safety : Comply with all company policies, health and safety standards, promptly report any operational incidents, hazards or equipment malfunctions, and take immediate action in accordance with company procedures.
...
Inventory Management : Monitor stock levels of merchandise items and informing superior when restocking is necessary and assist in receiving and storing deliveries. To perform monthly stocktake counting.
Team Collaboration : Work closely with team members to create a positive, energetic and customer-focused working environment.
Compliance and Safety : Comply with all company policies, health and safety standards, promptly report any operational incidents, hazards or equipment malfunctions, and take immediate action in accordance with company procedures.
...
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Coordinate and schedule operational tasks, ensuring timely completion and effective time management to support the smooth running of daily activities.
Support sales activities by providing necessary information, processing orders, and liaising with customers, utilizing product knowledge and negotiation skills where applicable.
Manage incoming and outgoing communications, including emails and phone calls, ensuring professional and timely responses in English, Mandarin, and Bahasa Malaysia.
...
Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
...
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
...