Kajang: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
In line with our expansion, We are seeking passionate individuals who are dedicated to delivering exceptional joyful customer service and creating the most delightful premium gelato experience for our valued customers.
We are currently hiring for the following full-time positions:
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• Manage the the CS Hub (supporting regional) teams.
• Responsible for ensuring that commitment to clients and/or CS country teams (together defined as “clients”) are followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
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Attend site meetings and coordinating with contractors and consultants. Participate in factory acceptance tests, site acceptance tests, and overall testing and commissioning procedures for M&E systems to ensure functionality and safety.
Promote safety awareness on site and ensure that all M&E work practices comply with health, safety, and environmental regulations.
To verify site progress reports/documents submitted by the contractor.
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Translate complex business requirements into clear functional specifications and process workflows that guide technical teams in developing effective solutions.
Manage full project lifecycles for digital transformation and system implementation initiatives, coordinating plans, timelines, resources, risks, and deliverables to ensure successful outcomes.
Engage stakeholders across departments to foster communication and manage expectations during project delivery, implementation, and post-go-live support phases.
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