At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
Able to speak and understand English and Mandarin (in need to liaise with China customer). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
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Customer Care & Issue Resolution: Address parent feedback, manage student drop-offs/pick-ups, and coordinate with teaching staff to support student welfare and progress.
Process & Workflow Optimization: Collaborate directly with management and founders to identify operational bottlenecks, streamline administrative workflows, and translate key operational notices.
Language Proficiency: Bilingual fluency in written and spoken English and Mandarin is strictly required to communicate effectively with Mandarin-speaking parents and translate center communications.
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