Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio management.
Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner.
Ensure that banking facilities offered to clients are structured in compliance with credit lending policies.
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Take full commercial ownership of a high-volume General Trade division and lead a dedicated sales team to scale nationwide distribution.
Take full ownership of the General Trade (GT) business unit, focusing heavily on driving volume growth with existing wholesalers and distributors while aggressively identifying and opening new markets.
Lead, mentor, and track the daily performance of a field-facing sales executive team to ensure territory coverage and volume targets are maximized.
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Take full commercial ownership of a high-volume General Trade division and lead a dedicated sales team to scale nationwide distribution.
Take full ownership of the General Trade (GT) business unit, focusing heavily on driving volume growth with existing wholesalers and distributors while aggressively identifying and opening new markets.
Lead, mentor, and track the daily performance of a field-facing sales executive team to ensure territory coverage and volume targets are maximized.
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Assist CRMs to review customer accounts and perform service call if needed
Assist on the change of CRM’s customer portfolio upon any resignation by reaching out to customers and reemphasize on back up CRM and team concept to minimise the impact of changes.
Assist to handles customer’s complaint referred by CRM, conduct investigation and provide complete and timely problem resolution.
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Build a strong pipeline of qualified opportunities through direct customer engagement, channel collaboration, EPC partnerships, and internal network development.
Position MVR as a strategic solution for customers seeking lower operating costs, reduced steam dependency, improved water recovery, and lower CO₂ footprint.
Engage with senior customer stakeholders, plant managers, process engineers, consultants, EPCs, and decision-makers to understand process challenges and translate them into value-based MVR solutions.
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Build and maintain long-term partnerships that deliver measurable value for clients and business partners.
Compensation is structured under an On-Target Earnings (OTE) scheme.
Degree in engineering/biomedical, medical technology, life sciences, or related technical discipline, with a minimum of 3 years of B2B sales experience in an international environment.
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To contribute insights during contract negotiation to protect DKSH’s risks and interests and ensuring fair requirements in contractual discussion.
To review monthly and consolidated YTD KPI/SLAs committed with clients and to take lead using available insight to update Management on consistent malperformances and collaborating with internal stakeholders for development and improvements when needed.
To build a strong relationship with all levels of client’s organization through clear understanding of the history-to-current relationship, business setup and model, client’s internal operations, preferences, to maintain a solid relationship and strive in exceeding client expectations.
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Develop Sales Strategies and Account Plans: Create and execute territory and account plans, monitor sales pipelines, prepare accurate forecasts, and implement strategies to achieve sales objectives.
Collaborate with Internal and External Stakeholders: Work closely with presales consultants, technology vendors, implementation teams, and business partners to deliver tailored solutions and ensure a seamless customer experience.
Represent the Company and Drive Customer Success: Promote the company's products and services at industry events, exhibitions, and conferences while preparing quotations, presentations, negotiating commercial terms, addressing customer concerns, and ensuring high levels of customer satisfaction.
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Champion Operational Excellence: Streamline sales processes, ensure accurate forecasting/budgeting, and track performance metrics to keep the team operating at peak efficiency.
Market Intelligence & Collaboration: Keep a pulse on competitor moves and market trends to pivot strategies. You'll partner closely with internal tech and operations teams to guarantee seamless delivery of solutions to your clients.
The Experience: 5 to 7 years in B2B sales, with at least 2 to 3 years directly managing or leading a sales team. (Experience in the technology, SaaS, or software solutions space is highly preferred!)
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Accountable & Responsible for developing omnichannel strategy & priority channels for the Category/sub-Category and work with Channel Managers to recommend tailored Category Channel plans in line with overall market strategy.
Monitoring promotional trends, initiatives and competitor actions by Category/sub-Category, priority channels and strategic customers. Identify and recommend promotional opportunities for Nestle categories and Brands.
Recommending clear promotional guidelines based on shopper understanding and current market knowledge.
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Lead the delivery of the scientific and editorial components of projects and events.
Lead client meetings/teleconferences during project kick-off and client meetings.
Lead and facilitate discussions amongst external experts during briefings, slide reviews, and advisory boards, to ensure successful delivery of events and other medical communications projects.
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