Build and maintain long-term partnerships that deliver measurable value for clients and business partners.
Compensation is structured under an On-Target Earnings (OTE) scheme.
Degree in engineering/biomedical, medical technology, life sciences, or related technical discipline, with a minimum of 3 years of B2B sales experience in an international environment.
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Career Development Events: Receive invitations to networking sessions and learning opportunities
Develop annual customer plans for assigned key account customers, incorporating brand plans, category management, and shopper insights.
Translate and cascade brand and trade strategies into customer plans, and oversee the execution of trade activities to strengthen brand presence and optimize sell out.
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On-the-Ground Insight: Bridge the gap between strategy and the shelf by conducting store visits to ensure flawless execution.
Cross-Functional Collaboration: Partner with Marketing, Finance, and Supply Chain to ensure inventory optimization and seamless payment reconciliations.
Experienced: At least 5 years of proven success in Key Account Management (FMCG experience is a massive plus).
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Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
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Collaborate with superiors, associates, and support teams to understand customer requirements and provide sales support.
Prepare sales reports by collecting, analyzing, and summarizing sales information and market trends. Identify areas for improvement and communicate issues along with potential solutions to upper management.
Conduct regular visits/meetings with customers and handle verbal and written inquiries.
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Review and approve overarching marketing and promotional strategies for mega campaigns (e.g., 3.3, 11.11), product launches, and live streaming initiatives, ensuring optimal budget allocation.
Streamline workflows and resolve operational bottlenecks between the KAM team and internal departments (Supply Chain, Marketing, Creative Design, Finance etc) to ensure flawless end-to-end execution.
Consolidate and analyze data across the portfolio to identify market trends, consumer behavior, and campaign ROI, providing C-level insights and strategic pivots to clients and internal management.
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