Process monthly payroll and administer attendance, leave, overtime, employee benefits, and statutory contributions, including EPF, SOCSO, EIS, and PCB.
Training & Mentorship: Conduct hands-on technical training for new and existing operators on standard operating processes, safety protocols, and correct handling of die casting machinery to reduce human-error defects.
Respond promptly, positively and professionally to customer enquiries within 24 hours and work closely with other departments to speed up collection procedure. Provide accurate advice on billing queries.
Obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions.