Coordinate with talents and KOCs: Source, schedule, and communicate with influencers, models, and key opinion customers to participate in content production.
Coordinate with talents and KOCs: Source, schedule, and communicate with influencers, models, and key opinion customers to participate in content production.
Provide initial technical support and consultation to customers, addressing inquiries and guiding them through product selection and application considerations.
Monitor operational performance (equipment, sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement, and control corrective actions; escalate to superiors when needed.
Strengthen your leadership potential through regular cross-team work with operations, customer service, and finance to improve service delivery and collections.
Strengthen your leadership potential through regular cross-team work with operations, customer service, and finance to improve service delivery and collections.
Delivery Handover & Account Care: Act as the client’s single point of escalation during delivery and after- sales, and close the loop on issues. Maintain client vendor registrations and requirements for regulated sectors.