Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
Proactively communicate shipment status updates, potential delays, and any issues to customers, providing solutions and managing expectations.
Maintain and update customer records and shipment information in the company's system, ensuring data accuracy and completeness for reporting and analysis.
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To perform calibration and verification of master instrument and equipment/accessories according to established procedures and protocols.
To calibrate and adjust master instrument as necessary to ensure accuracy and precision in measurement readings.
To document validation activities, including test results, observations, and any deviations from specifications, in accordance with regulatory requirements and company policies.
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Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
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Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
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Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
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