Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer's' queries in accordance with company policy.
Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
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Business analysis: Track sales trends, provide in-depth data analysis on products and business users, and identify opportunities for demand growth.
Client relationship management: Ensure excellent customer service by understanding client needs, responding promptly to queries, and offering effective solutions.
Sales operations: Implement Standard Operating Procedures and Policies accurately and in a timely manner.
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Client relationship management: Ensure excellent customer service by understanding client needs, responding promptly to queries, and offering effective solutions.
Sales operations: Implement Standard Operating Procedures and Policies accurately and in a timely manner.
Brand ambassador: Promote our services and values by becoming the face of Lalamove when engaging with local partners.
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To compile and update sales reports on a daily, weekly and monthly basis
To ensure all show units and sales galleries are well-maintained and in tip-top condition at all times, including liaising with contractors for any rectification works when necessary
Capable of producing simple, engaging social media content to promote products and drive sales, using Canva and AI tools
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