Conduct basic repairs and replacements of faulty components in fire protection, electrical, and mechanical equipment under the guidance of experienced technicians.
Maintain accurate maintenance and service records, ensure customer sign-off on the reports, and submit them to office administration for billing in a timely manner.
Assist the QA/QC Inspector in conducting quality inspections related to engineering requirements, including LV & HV compartment wiring functional tests, and identifying any deviations from switchgear product specifications.
Collaborate with clients and building management to schedule service appointments, explain technical issues, and provide clear explanations of work performed, ensuring high levels of customer satisfaction.