Sales Channel Management: Oversee and manage all e-commerce platform particularly (Lazada, Shopee and TikTok Shop), ensuring accurate and timely updates of product listing and inventory.
Sales Performance and Analysis: Monitor and analyse sales performance data to identify trends, opportunities and areas for improvement. Utilise data-driven insights to develop and implement strategies to increase sales and enhance customer satisfaction.
Sales & Marketing Strategies: Formulate and execute digital marketing & platform advertisements to maximize store traffic, conversion rates and to achieve optimal Return on Ad Spend (ROAS)....
Receive and inspect incoming deliveries, check quantities against purchase orders, and log discrepancies. Keep physical stock organised by SKU for easy pick-up.
Label, bin, and shelve products following FIFO where applicable to reduce obsolete stock. Maintain clean and safe storage areas at all times.
Prepare stock transfers and replenishment for the showroom and workshop so sales and installs are never delayed....
Own the web shop as the single point of accountability for catalogue, pricing, promotions, content accuracy and day-to-day performance.
Monitor site health daily and coordinate fixes with the web/IT vendor; plan and run seasonal campaigns and promotions; track weekly KPIs and report to management with actions.
Process all incoming orders from web, email, phone and WhatsApp from acknowledgement to fulfilment, invoicing and delivery confirmation; respond to enquiries and convert through upselling and cross-selling; coordinate with warehouse and couriers; handle returns, exchanges and complaints; maintain records in Shopify and sales CRM....
Receive and inspect incoming deliveries, check quantities against purchase orders, and log discrepancies. Keep physical stock organised by SKU for easy pick-up.
Label, bin, and shelve products following FIFO where applicable to reduce obsolete stock. Maintain clean and safe storage areas at all times.
Prepare stock transfers and replenishment for the showroom and workshop so sales and installs are never delayed....