The Store Incharge will be responsible for managing all warehouse and inventory operations at IMC Healthcare Sdn Bhd. The role involves ensuring efficient storage, inventory accuracy, stock availability, FIFO compliance, timely order fulfillment, loss prevention, and adherence to company SOPs and regulatory requirements. The incumbent will play a key role in maintaining operational efficiency and supporting seamless product distribution across the business.
Team Leadership: Supervise, mentor, and motivate the sales crew to achieve individual and store-wide sales targets for our ZERO, ONE, and BEYOND series.
Daily Operations: Oversee daily floor operations, including exclusive product "drop" launches, inventory health, cash handling, and maintaining 2AM’s signature visual merchandising standards (including high-spec lighting and centerpiece installations).
Product & Tech Expertise: Master the narrative behind our 361 lattice technology, additive manufacturing, and architectural silhouettes so you can train the team to articulate these technical advantages to the general public.
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Industrial Raw Material Contracts: Secure high-volume supply contracts for Roselle Paste and Dried Calyces with major Malaysian food manufacturers, confectionery brands, and herbal tea packers.
HORECA & Foodservice Expansion: Pitch Roselle Pati (Concentrate) to national restaurant chains, hotel groups, and central kitchens for menu integration and beverage applications.
Technical Procurement Collaboration: Partner with client R&D and quality assurance departments to ensure products meet technical specifications, moisture limits, and compliance standards.
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Sales & Consultation: Greet customers, introduce them to the comfort and design of 3D additive manufacturing, and provide expert recommendations on sizing, material care, and styling to close sales.
Target Achievement: Meet or exceed personal monthly sales targets set by management.
Stock & Inventory: Assist with receiving new stock imports from our China manufacturing partners, stock replenishment, inventory counting, and keeping our minimalist display walls immaculate.
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The Store Incharge will be responsible for managing all warehouse and inventory operations at IMC Healthcare Sdn Bhd. The role involves ensuring efficient storage, inventory accuracy, stock availability, FIFO compliance, timely order fulfillment, loss prevention, and adherence to company SOPs and regulatory requirements. The incumbent will play a key role in maintaining operational efficiency and supporting seamless product distribution across the business.