Supervise daily outlet operations and ensure smooth and efficient service, including opening and closing procedures, readiness of outlet (cleanliness, staffing, equipment, stock, cash float).
Lead, guide, and supervise Service Crew; assign duties and workstations; conduct pre-shift briefings; monitor attendance, punctuality, grooming and performance; provide on-the-job coaching and training.
Ensure excellent customer service; engage with customers; respond to enquiries and feedback; handle complaints and escalate unresolved matters to Management.
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Education: Diploma or Bachelor's Degree in any Sciences/Project Management/ Engineering, Construction Management or related engineering discipline preferred.
Experience: Fresh graduates encouraged to apply; candidates with relevant site or construction experience have an advantage.
Technical Skills: Able to read and interpret construction drawings, specifications and site instructions; proficient in Microsoft Office (Excel, Word, Outlook); familiar with site reporting, documentation and photographic record-keeping; basic knowledge of construction safety requirements and site procedures.
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Education: Diploma or Bachelor's Degree in any Sciences/Project Management/ Engineering, Construction Management or related engineering discipline preferred.
Experience: Fresh graduates encouraged to apply; candidates with relevant site or construction experience have an advantage.
Technical Skills: Able to read and interpret construction drawings, specifications and site instructions; proficient in Microsoft Office (Excel, Word, Outlook); familiar with site reporting, documentation and photographic record-keeping; basic knowledge of construction safety requirements and site procedures.
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