Assist advisors in preparing client-facing materials for financial, retirement, and estate planning meetings.
Support client follow-ups, schedule appointments, and maintain clear records of conversations and action items.
Gather and analyse basic financial data to help build personalised plans across income protection, healthcare, savings, investments, and education planning.
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Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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