Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
...
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
...
Sales Techniques
Customer Relationship Management
Lead Generation
Communication Skills
Negotiation Skills
Product Knowledge
Time Management
Active Listening
Problem Solving
Goal Orientation