Chemical Synthesis
Quality Control
Laboratory Techniques
Analytical Chemistry
Problem Solving
Attention to Detail
Research and Development
Process Optimization
Safety Procedures
Data Interpretation
Team Collaboration
Electrical Systems
Problem Solving
Technical Maintenance
Home Renovation
Plumbing
Air Conditioning Maintenance
Troubleshooting
Technical Support
Preventive Maintenance
HVAC Systems
Customer Service
Technical Repair
Technical Support
Troubleshooting
Maintenance
Customer Service
Repair
Precision Tooling
Machinery Operation
Quality Control
Quality Control
Precision Machining
Tooling Design
CNC Machining
Problem Solving
Blueprint Reading
The Customer Services Technician (CST) primary responsibility is to deliver customer service experience. The goal is to drive success that improves customer satisfaction, maximises customer retention and increases profitability.
The CST will actively participate discussions across departments, Sales & Marketing / Supply Chain / Engineering / Customer Services, maintaining responsibility of timeliness and effectiveness of the Customer Services function.
The role will be heavily customer facing, and therefore the CST will be an ambassador of Dedienne Aerospace, its brand, ethics and business vision.
Customer Service
Point of Sale (POS) Systems
Cash Handling
Transaction Processing
Product Knowledge
Inventory Management
Attention to Detail
Communication Skills
Problem Solving
Teamwork
Time Management
Upselling Techniques
Minimum LCCI in accounting or finance from a recognised college, Degree (Major in Accounting) or those with a full or partial professional qualification (LCCI, CAT, MICPA, ACCA, ICAEW, ICA, ICAA or CPA Australia)
Fresh graduates are encouraging to apply for audit assistant
Analytical and problem-solving skills, with the ability to identify and address complex accounting issues
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Occupational Health and Safety (OHS) regulations
Risk assessment and management
Site safety inspections and audits
Emergency response planning
Safety training and awareness programs
Proficient in Microsoft Office
Excek
Word
PowerPoint
Data Entry
Record Keeping
Communication Skills
Filing
Inventory Management
Office Equipment Operation
Human Resources (HR)
Employee Relations
Recruitment/Talent Acquisition
Performance Management
HR Policies and Procedures
Compensation and Benefits
Training and Development
Diploma/ Bachelor’s Degree in Oil & Gas, Business Administration, Marketing, Economics, or related field.
A minimum of 2 years' experience in business development, marketing strategy or sales, preferably in LPG business especially industrial and commercial sales
Proficiency in financial modelling, forecasting, and understanding customer acquisition costs
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