Legal Document Preparation
Client Communication
Billing and Invoicing
Office Administration
Time Management
Attention to Detail
Confidentiality
Timely
Data Entry
Respond promptly and professionally to customer enquiries via phone, email, live chat, social media, WhatsApp, and other company communication channels.
Serve as the primary point of contact for customer enquiries, feedback, and complaints.
Provide accurate information regarding the company's products, services, and promotions.
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Customer Service
Food Safety
Communication
Food Preparation
Food and Beverage
Attention to Detail
Service Orientation
Food and Beverage Knowledge
Cash Handling
Language Skills:Proficiency inEnglishandMandarinis required; fluency inCantonese or other dialects is a significant advantage for specific campaign assignments.
Shift Flexibility:Ability to work on a4-day rotational shift schedule, which may include weekends and Public Holidays to support 24/7 operations.
Adaptability: Openness to undergo intensive product and system training (typically 2 weeks) to master campaign-specific knowledge.
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