Fulfillment Operations & Logistics: Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers, especially during peak campaign surges.
Inventory Control & Audit: Lead regular cycle counts, conduct periodic stock reconciliations, minimize inventory shrinkage, and ensure real-time accuracy across warehouse management systems (WMS).
Team Leadership & Scheduling: Supervise, train, and schedule warehouse assistants; establish clear daily performance targets and enforce safety and operational standards.
...
Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Warehouse Management
Logistics Management
Inventory Control
Stock Management
Order Fulfillment
E-commerce Operations
Team Leadership
Process Improvement
Warehouse Safety
Operations Management
Warehouse Management
Logistics Management
Inventory Control
Stock Management
Order Fulfillment
E-commerce Operations
Team Leadership
Process Improvement
Warehouse Safety
Operations Management
Warehouse Management
Logistics Management
Inventory Control
Stock Management
Order Fulfillment
E-commerce Operations
Team Leadership
Process Improvement
Warehouse Safety
Operations Management
Warehouse Management
Logistics Management
Inventory Control
Stock Management
Order Fulfillment
E-commerce Operations
Team Leadership
Process Improvement
Warehouse Safety
Operations Management
Warehouse Management
Logistics Management
Inventory Control
Stock Management
Order Fulfillment
E-commerce Operations
Team Leadership
Process Improvement
Warehouse Safety
Operations Management
Minimum Diploma or Bachelor's Degree, Postgraduate Diploma or Professional Qualification in Business Administration, Business Management, Supply Chain, Manufacturing, Marketing, or a related field.
Minimum 2 years of relevant working experience, preferably in customer service, sales administration, program administration, order management, manufacturing or a related environment.
Good command of written and spoken English, Bahasa Malaysia and Mandarin.
...
Microsoft Office
Microsoft Excel
Microsoft Word
ERP/MRP systems
sales order processing
costing
quotation
manufacturing workflow
customer service
sales administration
order management
Minimum Diploma or Bachelor's Degree, Postgraduate Diploma or Professional Qualification in Business Administration, Business Management, Supply Chain, Manufacturing, Marketing, or a related field.
Minimum 2 years of relevant working experience, preferably in customer service, sales administration, program administration, order management, manufacturing or a related environment.
Good command of written and spoken English, Bahasa Malaysia and Mandarin.
...
Microsoft Office
Microsoft Excel
Microsoft Word
ERP/MRP systems
sales order processing
costing
quotation
manufacturing workflow
customer service
sales administration
order management