Education: Bachelor’s Degree or Diploma in Business Administration, Operations Management, or a related field.
Experience: Minimum 3 years of experience in operations, branch support, administration, or a related field. Experience in monitoring operational performance, TAT, and compliance is highly preferred.
Strong coordination and follow-up skills with the ability to manage multiple tasks and priorities
Comfortable with Microsoft Office / Google Workspace and quick to learn new digital and productivity tools.
Good written and spoken English and Mandarin.
Able to support occasional events outside normal working hours when required
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Minimum Diploma qualification with at least three (3) years of working experience in Customer Service, Call Centre, or Sales.
Fresh graduates with a Bachelor's Degree or higher are welcome to apply.
Excellent communication skills in English, Bahasa Malaysia, and Mandarin, including reading, writing, and speaking, are required to support business needs.
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