Cold Calling
Time Management
Communication Skill
Presentation Skill
Upselling
Managing a Client Engagement
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Record Keeping
Customer Service
Directing Clients
Ema
Minimum SPM qualification; Diploma holders are encouraged to apply.
Fresh graduates are welcome to apply. Candidates with 1–2 years of customer service, administration, or e-commerce experience will have an added advantage.
Good communication and interpersonal skills with a customer-first mindset.
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Responsible for delivering friendly, efficient customer service and creating a warm and welcoming atmosphere to all our internal colleagues and external guests.
Point of contact to welcome all providers, visitors and internal guests.
To attend promptly to all incoming telephone calls with a courteous manner.
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Customer Support
Problem Solving
Communication Skills
Teamwork
Time Management
Data Entry
Conflict Resolution
Adaptability
Active Listening
Process Improvement
Customer Relationship Management
Requirements:• High school diploma or above• Proficient in Microsoft Excel & Word• Knowledge of ERP software is an advantage• Responsible, organized, and willing to learn
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