Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Support customer experience operations by managing enquiries, feedback, and complaints across multiple channels, including phone, email, Goodays, Zendesk, and food delivery platforms.
Ensure timely issue resolution, accurate documentation, and positive customer interactions while contributing to service excellence and smooth day-to-day operations across the Malaysia and Singapore markets.
Support customer experience operations by managing enquiries, feedback, and complaints across multiple channels, including phone, email, Goodays, Zendesk, and food delivery platforms.
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Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Restaurant Operations Management
Staff Training and Development
Team Leadership
Sales and Marketing Strategies
Food Safety and Hygiene Standards
Communication Skills
Customer Service Excellence
Problem-Solving
Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership