Minimum 1 year of experience in customer service, online sales, or product upselling — preferably from the aesthetic, beauty, healthcare, or e-commerce industry
Experience in WeChat Business, Online Sales, Direct Selling or MLM is an advantage
Proficient in Mandarin and English (spoken and written) —We are seeking candidates fluent in Mandarin to assist Mandarin-speaking clients
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Customer Service
Communication Skills
Online Sales
Healthcare Knowledge
Problem Solving
Customer Journey Mapping
Customer Care
CRM (Customer Relationship Management)
Degree in a related discipline from a recognised higher institution with a minimum of five (5) years related working experience that is deemed acceptable to Group Human Capital or
Diploma in a related discipline from a recognised higher institution with a minimum of ten (10) years of related working experience that is deemed acceptable to Group Human Capital.
Valid or previously held Flight Crew Licence (e.g. ATPL/CPL) or equivalent aviation operational qualification, with a minimum of five (5) years relevant operational aviation experience in Flight Operations, Safety, Training, Quality Assurance, Investigation or related disciplines deemed acceptable by Group Human Capital.
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Currently pursuing or recently completed a Diploma/Degree in Marketing, Mass Communication, Digital Marketing, Multimedia, Graphic Design, or a related field.
Basic knowledge of social media platforms and content creation.
Proficient in video editing software such as CapCut, Adobe Premiere Pro, Canva, or similar tools.
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Marketing Strategy
Digital Marketing
Content Creation
Social Media Management
Brand Management
Market Research
Email Marketing
Public Relations
Campaign Management
Document Management Systems (DMS)
Record Keeping
Information Management
Quality Assurance
Attention to Detail
Communication Skills
Organizational Skills
Proficiency in Microsoft Office Suite
Strong communication skills in English and Bahasa Malaysia
Mandarin proficiency is an added advantage.
Excellent negotiation
presentation
and relationship management skills.
Strong analytical and problem-solving abilities.
Self-motivated
results-driven
and capable of working independently.
Proficient in Microsoft Office and CRM systems.
Must be willing to travel locally and outstation as required.