Creative ideation & content development: generate original social content ideas for the Malaysian market; spot and act on platform trends; localise HQ creative and campaign assets; design contest and engagement content that drive audience growth and app engagement; own contest execution end to end (T&Cs, platform compliance, winner selection, prize fulfilment).
Channel ownership: manage day-to-day of all social channels, content calendar planning and publishing; maintain weekly content velocity with monthly campaign anchors; build and maintain internal content playbook, asset library, and tone of voice guide; own platform and account governance (Business Manager access control, admin rights, verification, brand safety).
Performance marketing: plan and execute paid social campaigns (objectives, audience targeting, placements, budget allocation); manage post boosting decisions; set up and manage campaigns in Meta Ads Manager and TikTok Ads Manager; run A/B tests and optimise against CPA, CPI, CPM, and CTR benchmarks; manage paid social budget and report spend efficiency monthly.
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Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Handle accounts payable and receivable across all entities (Malaysia, US, Japan), including vendor payment scheduling, client invoicing, and collections follow-up.
Maintain complete, accurate, and audit-ready financial records, transaction data, and supporting documentation at all times.
Conduct regular bank reconciliations and maintain fixed asset registers across entities.
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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Job Related Experience: Strong networking and project management background. Prior experience in Corporations, Government, Government-related consultancies, or Government related roles in the private sector (Public policy, Gov Relations, Public Affairs) would be appreciated.
Specific Knowledge / Skills: Proficiency in Bahasa Malaysia and English, networking, persuasion, presentation, communications, coordination, execution, and implementation
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