Permanent Position: This is a full-time, long-term employment opportunity with stable career security.
Career Development Opportunities: Excellent potential for career advancement, professional skill enhancement, and personal growth within the organization.
Supportive Working Environment: Work alongside a collaborative, friendly team that fosters open communication and mutual support.
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• Proficiency in spoken and written Mandarin to support Mandarin-speaking customers• Ability to communicate effectively in English for training and internal communication• Minimum SPM, Diploma, Degree, or equivalent qualification• Good communication and interpersonal skills• Good problem-solving skills with a customer-focused approach• Comfortable using computers and customer service systems• Willing to work on a rotational shift schedule• Previous customer service, contact centre, or BPO experience is an advantage• Fresh graduates are welcome to apply