26 Zendesk Jobs - August 2026 - High Salaries

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Customer Service Executive Customer Service Executive

Posted

22 days ago

Chat Available

Customer Service Executive

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Provide product info, resolve complaints, and escalate complex cases to relevant departments
Review and follow up on weekend issues that were handled by weekend CS team
Maintain professional, friendly communication and uphold brand tone ...

Customer Support Specialist Customer Support Specialist

Posted

a day ago

Chat Available

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Provide product info, resolve complaints, and escalate complex cases to relevant departments
Review and follow up on weekend issues that were handled by weekend CS team
Maintain professional, friendly communication and uphold brand tone ...

Client Service Executive Client Service Executive

Posted

7 days ago

Chat Available

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Provide product info, resolve complaints, and escalate complex cases to relevant departments
Review and follow up on weekend issues that were handled by weekend CS team
Maintain professional, friendly communication and uphold brand tone ...

Customer Relations Officer Customer Relations Officer

Posted

7 days ago

Chat Available

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Provide product info, resolve complaints, and escalate complex cases to relevant departments
Review and follow up on weekend issues that were handled by weekend CS team
Maintain professional, friendly communication and uphold brand tone ...

Customer Service Representative Customer Service Representative

Posted

7 days ago

Chat Available

Infinity Cosmic Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Near Train Station

Provide product info, resolve complaints, and escalate complex cases to relevant departments
Review and follow up on weekend issues that were handled by weekend CS team
Maintain professional, friendly communication and uphold brand tone ...

Freelance Customer Service Specialist (UK) Freelance Customer Service Specialist (UK)

Posted

7 days ago

Chat Available

Origin Sleep Malaysia Sdn Bhd

MYR3,999 - MYR4,000 Per Month

Freelance, Work from Home

WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Process refund requests in accordance with company policies.
Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
Handle customer queries via email, website chat, and phone from various countries such as Hong Kong and United Kingdom. ...

Customer Service

Posted

16 days ago

Chat Available

Customer Relations Specialist Customer Relations Specialist

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Customer Care Specialist Customer Care Specialist

Posted

22 days ago

Chat Available

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Client Support Specialist Client Support Specialist

Posted

22 days ago

Chat Available

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Technical Support Specialist Technical Support Specialist

Posted

22 days ago

Chat Available

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Customer Service Representative Customer Service Representative

Posted

22 days ago

Chat Available

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Zendesk Specialist Zendesk Specialist

Posted

22 days ago

Hytech

Undisclosed

Zendesk Developer Zendesk Developer

KL City

We are looking for a proactive, detail-oriented, and analytical Zendesk Specialist to join our Technology & Automation team.
This role is ideal for someone who enjoys solving operational problems, improving business processes, and working with customer support technologies. You do not need to be a Zendesk expert. We will provide structured training and mentorship to help you become one. Reporting to the Senior Zendesk Specialist, you will support the day-to-day administration, optimization, reporting, and continuous improvement of our Zendesk platform across multiple business units. You will also have the opportunity to work with AI-powered customer support solutions, workflow automation, APIs, and system integrations.
Role and Responsibilities: ...

Posted

9 days ago

RiDiK (a Subsidiary Of CLPS. Nasdaq: CLPS)

Undisclosed

Ai Engineer (System Management - Zendesk) Ai Engineer (System Management - Zendesk)

Singapore

Audit current workflows, identify inefficiencies, and deliver measurable improvements (deflection, handle time, routing accuracy).
Implement and tune AI/automation features (e.g. Zendesk AI agents, intelligent triage) where they add value.
Build reporting and dashboards (Zendesk Explore, JIRA dashboards) for support and engineering leadership. ...

Posted

16 days ago

Hytech

Undisclosed

Senior Product Sales Specialist (Employee Service) Senior Product Sales Specialist (Employee Service)

KL City

We are looking for a proactive, detail-oriented, and analytical Zendesk Specialist to join our Technology & Automation team.
This role is ideal for someone who enjoys solving operational problems, improving business processes, and working with customer support technologies. You do not need to be a Zendesk expert. We will provide structured training and mentorship to help you become one. Reporting to the Senior Zendesk Specialist, you will support the day-to-day administration, optimization, reporting, and continuous improvement of our Zendesk platform across multiple business units. You will also have the opportunity to work with AI-powered customer support solutions, workflow automation, APIs, and system integrations.
Role and Responsibilities: ...

Posted

8 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD12,000 - SGD12,000 Per Month

Senior Commercial Account Executive (Indonesia Market) Senior Commercial Account Executive (Indonesia Market)

Singapore

Handle the Hard Questions: Navigate technical objections and competitive comparisons
Empower the Team: Help educate and up-skill the regional sales organization on the full breadth of Service Management — the service domains, buyer profiles, and how to spot and qualify opportunities across the enterprise.
Shape the Product: Act as the vital bridge between the market and our product development team, turning real-world customer and technical feedback into next-generation product features. ...

Posted

7 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD10,000 - SGD10,000 Per Month

Senior Commercial Account Executive (Greater China Region) Senior Commercial Account Executive (Greater China Region)

Singapore

Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
Understand and convey the benefits of Zendesk products ensuring alignment with customers’ business objectives to secure customer satisfaction and product expansion. ...

Posted

7 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD10,000 - SGD10,000 Per Month

Sales Leader, Enterprise (Greater China Region) Sales Leader, Enterprise (Greater China Region)

Singapore

Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
Understand and convey the benefits of Zendesk products ensuring alignment with customers’ business objectives to secure customer satisfaction and product expansion. ...

Posted

7 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD15,000 - SGD15,000 Per Month

AI Strategist, Customer Success AI Strategist, Customer Success

Singapore

Collaborate closely with marketing, product, customer success, and channel partners to optimize the end-to-end sales cycle and customer experience.
Own pipeline management, accurate forecasting, and deal progression to support regional sales targets.
Use data-driven insights and Salesforce dashboards to monitor and enhance sales team performance and market coverage. ...

Posted

7 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD8,000 - SGD8,000 Per Month

SMB Account Executive (Greater China Region) SMB Account Executive (Greater China Region)

Singapore

Data-Driven Governance: Utilize adoption analytics and predictive health scores to monitor performance, forecast churn risk, and translate raw data into actionable executive playbooks.
Thought Leadership: Advise customers on Responsible AI, data governance, and compliance guardrails, positioning Zendesk as a trusted partner in ethical AI implementation.
Value Realization: Maintain a recurring, outcome-driven cadence with stakeholders to secure renewals by demonstrating quantifiable improvements in CSAT and operational efficiency. ...

Posted

7 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD5,000 - SGD5,000 Per Month

Principal AI Specialist - Customer Success Principal AI Specialist - Customer Success

Singapore

Use data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies.
Understand and convey the benefits of Zendesk products, aligning them with customers’ business objectives to ensure customer satisfaction and product expansion.
Lead competitive sales cycles utilizing strong communication skills and value selling to articulate compelling business cases. ...

Posted

7 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD13,000 - SGD13,000 Per Month

Forward Deployed Engineer - AI - Solutions Forward Deployed Engineer - AI - Solutions

Singapore

To deliver on those three overarching objectives, AI Specialists, Customer Success will:Be a product expert and develop a comprehensive understanding of how Zendesk’s Advanced AI Agents can be used to create value for customer service teams and in Zendesk CRM, how Zendesk’s AI Agents complement and interact with other products in Zendesk’s suite.
Deliver a world-class customer experience anchored on getting our Zendesk customers to value as quickly as possible — Partner with Professional Services by engaging in customer onboarding by helping to define objectives, project scope and minimizing time-to-value. Ensure continued engagement after launch.
Drive, enable and remove obstacles to adoption of Zendesk’s Advanced AI Agents — Keep engagement high through recurring outcome-driven engagement, committing to mutual Success Plans with each customer, outlining strategic goals, mutual initiatives, what measured success looks like, and a roadmap of future projects to drive solution sophistication, maximize value and secure renewal. ...

Posted

7 days ago

ZENDESK SINGAPORE PTE. LTD.

SGD16,000 - SGD16,000 Per Month

Technical Support Engineer Technical Support Engineer

Singapore

Collaborate closely with Sales engineering and product teams to map undocumented systems, define integration patterns, and implement solutions.
Translate customer learnings into product feedback and prioritized roadmap items; partner with Zendesk Product and Engineering to reduce future deployment friction.
Founder mindset: comfortable navigating ambiguity, mapping unknown systems, and delivering results without a predefined playbook. ...

Posted

8 days ago

Tapway

Undisclosed

Regional Manager, Customer Happiness Regional Manager, Customer Happiness

Petaling Jaya

Maintain accurate support documentation and track incidents efficiently.
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation. ...

Posted

13 days ago

ZUS COFFEE

Undisclosed