24 Zendesk Jobs - October 2026 - High Salaries

Showing 24 jobs results for "zendesk"
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MYR6,000 - MYR6,500 Per Month
Near Train Station
  • Manage customer cases from initial enquiry through to resolution, ensuring proper follow-up and timely updates.
  • Navigate multiple systems and tools to access customer information, review case details, and resolve enquiries efficiently.
  • Follow company SOPs, policies, and service guidelines when handling customer requests. ...
Posted
a month ago
Undisclosed
Near Train Station
  • Detail-oriented with strong organizational skills and the ability to maintain accurate records and follow established procedures.
  • Previous experience in a call centre or customer service environment, preferably supporting multiple customer channels.
  • A collaborative team player with a proactive approach to problem-solving and process improvement. ...
Customer Service Problem-Solving
+8
Posted
11 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,500 - MYR6,000 Per Month
Fresh Graduates
Near Train Station
  • Define comprehensive go-live readiness criteria and deployment checklists.
  • Ensure all necessary testing, including SIT, UAT, regression testing, and financial validation, is completed.
  • Mitigate operational risks and financial exposure prior to production deployment. ...
Change Management SQL
+3
Posted
4 days ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
  • Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
  • Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Troubleshooting Microsoft Excel
+4
Posted
2 months ago

Singapore

  • Use data insights, customer intents, and adoption history to effectively prospect new clients.
  • Understand and convey the benefits of Zendesk products, aligning them with customers’ business objectives to ensure customer satisfaction and product expansion.
  • Lead competitive sales cycles utilizing strong communication skills and value selling to articulate compelling business cases. ...
Posted
5 days ago

Singapore

  • Collaborate closely with Sales engineering and product teams to map undocumented systems, define integration patterns, and implement solutions.
  • Translate customer learnings into product feedback and prioritized roadmap items; partner with Zendesk Product and Engineering to reduce future deployment friction.
  • Founder mindset: comfortable navigating ambiguity, mapping unknown systems, and delivering results without a predefined playbook. ...
Posted
18 days ago

Singapore

  • Handle the Hard Questions: Navigate technical objections and competitive comparisons
  • Empower the Team: Help educate and up-skill the regional sales organization on the full breadth of Service Management — the service domains, buyer profiles, and how to spot and qualify opportunities across the enterprise.
  • Shape the Product: Act as the vital bridge between the market and our product development team, turning real-world customer and technical feedback into next-generation product features. ...
Posted
18 days ago

Singapore

  • Use data insights, customer intents, and adoption history to effectively prospect new clients.
  • Understand and convey the benefits of Zendesk products, aligning them with customers’ business objectives to ensure customer satisfaction and product expansion.
  • Lead competitive sales cycles utilizing strong communication skills and value selling to articulate compelling business cases. ...
Posted
18 days ago

KL City

  • Review ticket history to track patterns and identify solutions.
  • Escalate complex issues to internal technical teams when necessary.
  • Document issues and resolutions accurately and ensure timely updates in the ticketing system. ...
Posted
4 days ago

KL City

  • Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
  • Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
  • Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
17 days ago

KL City

  • Govern release scheduling and production deployment and monitor post-deployment performance and stability.
  • Maintain complete audit trail and documentation for compliance purposes.
  • Conduct feasibility and risk assessment in collaboration with Product, Technology, Risk, Compliance, and Operations teams. ...
Posted
23 days ago

KL City

  • Develop leadership-ready habits by owning small process improvements and helping peers with knowledge base updates.
  • Sharpen your career options for roles in customer success, e-commerce operations, or social commerce support.
  • Want to turn everyday customer chats into moments that leave a good impression? Join our close-knit marketing team working with us at MCM NOVA MARKETING SDN. BHD. We help brands sell online and keep customers coming back by answering questions clearly and kindly across social and e-commerce channels. ...
Posted
3 days ago