Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
...
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...
Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Financial Coordination: Liaise with end-financiers, solicitors, and internal Finance teams on billing matters, loan disbursement, redemption sums, and collections to ensure smooth transaction flow.
Compliance & Verification: Verify sales documents, customer information, and payment details to ensure compliance with company SOPs, SPA requirements, and regulatory standards.
Customer & Stakeholder Coordination: Act as a point of contact for purchasers, solicitors, bankers, and internal teams to resolve queries and ensure smooth coordination of transactions.
...
Coordinate new orders and product requirements with Sales, R&D/Technical, Production, Planning, QA, Purchasing and other related teams.
Monitor customer orders from confirmation to delivery, including production progress, delivery schedules and customer updates.
Arrange shipment and export documentation at the final stage, including invoices, packing lists, delivery notes, certificates of origin and other required documents.
...
Build deep product knowledge by tracking model specifications, promotions and market trends so you can give customers practical, confident advice.
Position yourself for career growth by meeting targets, supporting promotional campaigns and taking ownership of showroom responsibilities that lead to future leadership roles.
Coordinate daily with showroom staff, delivery and finance partners to ensure orders are fulfilled smoothly. Track each sale from booking to handover and resolve issues before they impact the customer.
Hit monthly sales targets and KPIs while maintaining neat customer records and regular lead follow up. Recommend small process improvements based on customer feedback to help the team close more deals.
Turn messages into motorcycles. If you enjoy helping people, closing sales and keeping things moving, you will enjoy working with us at Hiap Aik Star Motosports Sdn Bhd. We are a showroom-focused team selling motorcycles, accessories and finance packages, and we value friendly service and clear communication across WhatsApp, Facebook, TikTok and Instagram.
...
We're looking for a passionate and driven Solution Consultant to help customers find the right home improvement solutions. You'll engage with leads, understand customer needs, recommend suitable products, and build lasting relationships while achieving sales targets.
If you enjoy meeting people, solving problems, and earning uncapped commissions, we'd love to hear from you!
Understand before you sell by identifying customers' challenges, existing systems and future requirements before recommending the right solution.
Work together with our technical team during site surveys and solution planning, allowing you to confidently handle larger and more complex opportunities as you grow.
Develop long-term accounts, not just one-time sales, by maintaining relationships and identifying future upgrades, maintenance and new project opportunities.
...