Business Development and Sales
Client Relationship Management
Negotiation and Communication
Market Research and Competitor Analysis
Strategic Planning
Digital Marketing
Presentation and Proposal Development
Lead Generation and Conversion
Data Analysis and Reporting
Keep stock accurate and in sync across our website, TikTok and future marketplaces so we never oversell
Make sure orders always ship on time and stock stays accurate, so our marketplace accounts stay in good standing and avoid platform penalties
Get ready for peak and campaign days (payday, 11.11, 12.12 and platform campaigns) — enough stock and manpower to keep dispatch on time under the surge
...
Coordinate and manage the end-to-end execution of live sessions and group-buy campaigns, including timelines, content assets, product availability, and briefing.
Manage and follow up on leads generated from live sessions and campaigns, with a strong focus on sales conversion and closing.
Monitor and analyze campaign performance, including traffic, conversion rate, GMV, and ROI, and recommend improvements.
...
Keep stock accurate and in sync across our website, TikTok and future marketplaces so we never oversell
Make sure orders always ship on time and stock stays accurate, so our marketplace accounts stay in good standing and avoid platform penalties
Get ready for peak and campaign days (payday, 11.11, 12.12 and platform campaigns) — enough stock and manpower to keep dispatch on time under the surge
...
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
...
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
...
Verbal Communication
Sales & Persuasion Skill
Interaction & Engagement
Presentation & On-Camera Confidence
Live streaming or hosting experience
Retail or sales experience
Product demonstration skills
Sales closing and upselling techniques
Customer engagement and interaction
Public speaking and presentation
Communication and interpersonal skills
Confidence in front of a camera
Content creation (short videos/Reels/TikTok)
Basic knowledge of Shopee Seller Centre or Shopee Live
Adaptability and quick thinking during live sessions
Goal-oriented with the ability to achieve sales targets
Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
Ensuring recording data retention and retrieving video footage upon authorized request from time to time. Update CCTV accessing privileges as well required.
Provide assistant and technical support or guidance to cross - functional team members to ensure smooth operations as and when required.
Act under the discretion of the supervisor or superior, especially in complex or critical situations.
...
Technical Support & Troubleshooting Skills
Hardware & Software Knowledge
Network & Infrastructure Skills
System Administration Skills
Cybersecurity Awareness
IT Support & User Training
Soft Skills
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Business Development and Sales
Client Relationship Management
Negotiation and Communication
Market Research and Competitor Analysis
Strategic Planning
Digital Marketing
Presentation and Proposal Development
Lead Generation and Conversion
Data Analysis and Reporting
Coordinate and manage the end-to-end execution of live sessions and group-buy campaigns, including timelines, content assets, product availability, and briefing.
Manage and follow up on leads generated from live sessions and campaigns, with a strong focus on sales conversion and closing.
Monitor and analyze campaign performance, including traffic, conversion rate, GMV, and ROI, and recommend improvements.
...
Keep stock accurate and in sync across our website, TikTok and future marketplaces so we never oversell
Make sure orders always ship on time and stock stays accurate, so our marketplace accounts stay in good standing and avoid platform penalties
Get ready for peak and campaign days (payday, 11.11, 12.12 and platform campaigns) — enough stock and manpower to keep dispatch on time under the surge
...
Keep stock accurate and in sync across our website, TikTok and future marketplaces so we never oversell
Make sure orders always ship on time and stock stays accurate, so our marketplace accounts stay in good standing and avoid platform penalties
Get ready for peak and campaign days (payday, 11.11, 12.12 and platform campaigns) — enough stock and manpower to keep dispatch on time under the surge
...
Keep stock accurate and in sync across our website, TikTok and future marketplaces so we never oversell
Make sure orders always ship on time and stock stays accurate, so our marketplace accounts stay in good standing and avoid platform penalties
Get ready for peak and campaign days (payday, 11.11, 12.12 and platform campaigns) — enough stock and manpower to keep dispatch on time under the surge
...