Cross-Functional Enablement: Collaborate with internal teams (e.g., Account Management, CRM, Content, Product) to implement playbooks, AI tooling, and scalable interventions across 17 markets.
Recovery and Reinvention: Lead the strategy for reactivating underperforming vendors through data-driven interventions and partnerships with local market teams.
7–10 years of total professional experience, with 2–5 years in top-tier strategy consulting
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Support development of the AH workforce e.g. manpower planning, professional development, talent management, recruitment and retention, in alignment with cluster and national priorities
Identify and formulate levers/enablers of change
Assist to manage readiness for change, challenges, prepare and mobilize change
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Analyze key performance metrics to identify underperforming vendors, develop rehabilitation plans, and implement structured solutions.
Work with front-end and back-end product teams to ensure a balance between ad revenue, vendor experience, and operational efficiency.
3-5 years of experience in consulting or strategy-related roles, vendor operations/onboarding, performance management, or program management, preferably in food delivery, e-commerce, FMCG, or technology.
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- Oversee and maintain on safety practices for the entire project.
- Adhere on Code of Practices and WSH legislation requirement such as Permit to Work on daily routine work, maintaining on administrative documentation, assist on incident/accident investigation report and perform site safety inspection on entire project.
- Conduct training on Permit to Work and conduct in-house safety induction training to workers before commencement of work.
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