Documentation and maintenance of customer records and operation details:
Keep detailed customer records and update customer records after each interaction (such as compliment, complaint and feedback) with that customer.
Assist the Sales and Marketing Team in boosting sales and performance. This include providing feedback on market intelligence, competitors’ activities, setting up appointments or following up with customers after their first interaction with the salesperson.
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Track, manage, and coordinate the timely renewal of all corporate, operational, and regulatory licenses via GoBusiness and related portals.
Specifically oversee compliance administration and tracking for National Environment Agency (NEA) licenses, including General Waste Disposal Facility (GWDF) and General Waste Collector (GWC) licenses.
Assist in coordinating internal and external audits, including preparing administrative documentation, maintaining compliance logs, and liaising with auditors.
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· Protect property and safety by maintaining a safe and secure environment; Maintain a high visibility presence and prevent illegal or inappropriate actions that will/ may cause harm to the premise and the people within the premise
· Welcome guests of the organization, ensure contact tracing is done accordingly via electronic and/ or manual means; Ensure all visitors and/ or contractors to the premise fill up their particulars reflectively within the record.
· Observe signs of possible crime or disorder, investigate disturbances, take action of unusual occurrences and report any suspicious incidents in a timely manner; stay visible
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Monitor and examine equipment performance to identify defects. Communicate repair and maintenancerequirements / schedule with department heads and Maintenance team. Track andfollow-up repair works related issues closely to minimize equipment downtime.
Conduct on boarding training and upskilling training for operational staff.
Ensure compliance with SOPs, EHS policy, procedures & practices and regulatory requirements of MOM, NEA, SCDF and other relevant authorities.
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Ensure compliance with financial regulations and company policies related to costing and financial reporting.
Bachelor’s degree in Accounting, Finance or any related field.
Minimum of 5 years of relevant working experience in similar capacity. Those with exposures in waste management sectors will be an added advantage.
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Maintaining certification of ISO 14001:2015 Environment Management System (EMS), ISO 45001:2018 and SS 651:2019 Occupational Health and Safety Management System (OHSMS) and BizSafe Level Star.
Promoting safety culture amongst stakeholders: Management and staff, operators, and supervisors and workmen of contractors to pre-empt and eliminate workplace injury and illness.
Planning and initiating events to promote fire and occupational safety and health awareness.
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