Integration and Interface ConfigurationCollaborate with technical and integration teams to define, configure, and test the interfaces required to support future-state operations. Ensure accurate, reliable, and bidirectional data exchange between the WMS and upstream or downstream systems, including ERP, Order Management, WES, WCS, RCS, and TMS platforms.
Testing and Process ValidationDevelop, execute, and manage comprehensive test scenarios and scripts to verify that system workflows, configurations, business rules, and exception paths support the intended operational processes. Lead and facilitate User Acceptance Testing (UAT), ensuring that system outcomes align with the approved process and engineering designs.
Data Migration and Infrastructure AssessmentLead data-mapping, cleansing, migration, and validation activities for master data, including items, locations, bins, and open transactions. Ensure all migrated data is accurate and aligned with the new operating model. Define and communicate WMS-specific infrastructure, access, security, and technical requirements to the IT team.
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Evaluate the availability and suitability of various automation tools (e.g., ASRS, AGV, Conveyor Belts), conducting cost-benefit analyses and ROI projections to drive warehouse efficiency improvements.
Lead end-to-end warehouse expansion projects, encompassing sourcing potential warehouse locations, meticulously managing project budgets and timelines, and effectively liaising with vendors, contractors, and internal stakeholders (e.g., Logistics, Procurement, IT) on renovation plans, shelf setup, and electrical wiring to ensure seamless execution.
Actively participate in various ad-hoc projects focused on enhancing overall warehouse processes and efficiency, contributing to a culture of continuous improvement.
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Initiate and spearhead internal projects to optimise existing practices
Maintain and manage project timelines, expectations, tasks, and resources
Conduct deep-dive analysis and have a deep understanding of the market landscape, user behaviours, and plan the most effective solution/innovative strategy for business growth
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Initiate and spearhead internal projects to optimise existing practices
Maintain and manage project timelines, expectations, tasks, and resources
Conduct deep-dive analysis and have a deep understanding of the market landscape, user behaviours, and plan the most effective solution/innovative strategy for business growth
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• System Blueprinting & Gap Analysis: Partner with clients to map their physical warehouse layouts, operational processes (inbound, putaway, picking, packing, shipping, cycle counting), and inventory flows to design localized WMS configurations.
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To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
To maintain documentation according to firm standards, best practices, and standard operating procedures
To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client’s IT policies that applies.
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The IT SAP EWM Business Analyst will work closely with business teams, Global and local IT, and external vendors to understand business needs and translate them into clear, actionable IT requirements for ERP and warehouse-related processes. The role will primarily support SAPEWM-related business analysis activities within an S/4HANA / ECC landscape, ensuring that requirements, process design, solution direction, testing and validation activities are aligned with business objectives and project governance.
Accountabilities
• Engage with business stakeholders to assess current processes, identify business needs, clarify pain points and define areas for improvement in line with project and strategic objectives.
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• Define appropriate analysis approach to a piece of work depending on its complexity, level of risk, known assumptions, constraints and dependencies. Able to scope and recommend appropriate approaches, and capable of planning and managing their own activities to meet deliverables and deadlines.
• Effectively identify stakeholders and build and maintain relationships according to individual stakeholders’ needs and levels of influence. Contribute to communication plans and change management for project and stakeholders.
• Responsible for requirements management. Skilled in traceability, testing and validation, support the work with the business to identify functional and technical requirements, translating the requirements into design specifications reflecting Functional Design, User Interface Design and Business Process Design.
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Manage the EWM support team to ensure stable day-to-day operations.
Provide IT support for EWM services (2nd line of Support), addressing incidents, service requests, and requests for change (RFC) globally within agreed SLAs.
Deliver end-to-end support execution, including customizing, unit tests, user acceptance tests (UAT), production, and aftercare.
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