Maintain accurate delivery logs, including mileage, fuel consumption, delivery times, and any incidents or issues encountered during the route.
Provide excellent customer service by interacting professionally with clients at delivery and pick-up points, obtaining necessary signatures, and resolving any immediate concerns.
Ensure the cleanliness and maintenance of the lorry, performing basic upkeep and reporting any maintenance needs to the fleet manager....
Accurately document all customer interactions, feedback, and resolutions in the Customer Relationship Management (CRM) system, ensuring data integrity and providing insights for service improvement.
Collaborate with internal departments, such as sales, logistics, and technical support, to address complex customer needs and ensure seamless service delivery.
Develop and maintain a comprehensive understanding of the company's product portfolio and service offerings to effectively answer customer questions and provide relevant recommendations....
Warehouse Management
Equipment Handling
Stock Checking & Reconciliation
Receiving & Issuing Goods
Good Organisational Skills
Problem-Solving Skills
Time Management
Physically Fit and Able to Handle Equipment
Willingness to Learn
Stock Reconciliation
Accurately document all customer interactions, feedback, and resolutions in the Customer Relationship Management (CRM) system, ensuring data integrity and providing insights for service improvement.
Collaborate with internal departments, such as sales, logistics, and technical support, to address complex customer needs and ensure seamless service delivery.
Develop and maintain a comprehensive understanding of the company's product portfolio and service offerings to effectively answer customer questions and provide relevant recommendations....
Accurately document all customer interactions, feedback, and resolutions in the Customer Relationship Management (CRM) system, ensuring data integrity and providing insights for service improvement.
Collaborate with internal departments, such as sales, logistics, and technical support, to address complex customer needs and ensure seamless service delivery.
Develop and maintain a comprehensive understanding of the company's product portfolio and service offerings to effectively answer customer questions and provide relevant recommendations....
Accurately document all customer interactions, feedback, and resolutions in the Customer Relationship Management (CRM) system, ensuring data integrity and providing insights for service improvement.
Collaborate with internal departments, such as sales, logistics, and technical support, to address complex customer needs and ensure seamless service delivery.
Develop and maintain a comprehensive understanding of the company's product portfolio and service offerings to effectively answer customer questions and provide relevant recommendations....