Effectively implement the corrective and preventive action including customer complaints, and product non-conformance; investigate the cause of non-conformities relating to product, process and quality system.
Effectively implement the corrective and preventive action including customer complaints, and product non-conformance; investigate the cause of non-conformities relating to product, process and quality system.
Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.