Chiang Heng Gold and Diamond Hiring! Full Time Service Advisor in Johor, Earn up to MYR 5,000 - Ricebowl

Experience: Prior retail or customer service background; luxury or jewellery sales experience is a strong advantage.

Communication Skills: Fluent in English and Malay; additional languages like Mandarin is often preferred in local markets.

Availability: Willing to work flexible shifts, including weekends and public holidays.

Personal Traits: Professional demeanor, detail-oriented, and a proactive team player.

Customer Service: Welcome shoppers, listen to their needs, and offer personalized styling or gift advice.

Product Knowledge: Explain the quality, care, and features of diamonds, gold and gemstones.

Sales & Targets: Meet or exceed individual and team sales quotas.

Store Maintenance: Keep display cases clean, organized, and secure.

Transactions: Operate the point-of-sale (POS) system, handle cash or card payments, and process gift wrapping or repairs.