Equipment & Tool Inventory Management: Manage, maintain, and calibrate TE distribution boxes, cables, accessories, and tools. Control material requisition and consumption to ensure all equipment and tools remain compliant and in good condition.
Safety & Compliance: Implement the "one-machine, one-switch, one-RCD, one-box" standard. Enforce PTW for high-risk activities. Maintain inspection and test records, and support project and regulatory compliance audits.
Power Commissioning: During project energization phase, assist electrical engineers with power-on/off testing, troubleshoot residual faults, and support site cleanup, rectification acceptance, and handover.
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Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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Electrical Systems
Problem Solving
Technical Maintenance
Home Renovation
Plumbing
Air Conditioning Maintenance
Troubleshooting
Technical Support
Preventive Maintenance
HVAC Systems
Technical Repair
Ventilation and Air Conditioning (HVAC)
Air Conditioning Service
Air Condition Installation
Electrical Supervision
Team Leadership
Project Management
Quality Control
Safety Regulations
Electrical Systems Design
Troubleshooting
Blueprint Reading
Budget Management
Client Communication
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
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Ensure all works are carried out accordance with specifications and approved procedures provided in Act 447 Electricity Supply Act 1990 and Regulations 1994 with updated enactments (including contractors and internal team)
Responsible to monitor, inspect and rectify all faults found all equipment. (including transformers, main switch boards, inverters, electrical motors (AC & DC), and all electrical / instrument wirings, high and low voltage power distribution system of all installation). Routine shift inspection works including generator system (including excitation system, protection system).
Responsible to execute preventive, predictive and corrective maintenance of entire facility’s electrical installation, power supply, firefighting, lift/crane system and air compressor system including substations at each section.
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Respond to service calls and provide on-site technical support and repair services to customers, effectively resolving issues to minimize downtime.
Maintain accurate records of all maintenance, repair activities, and parts used, ensuring comprehensive documentation for service history and inventory management.
Adhere to all safety regulations and company procedures during maintenance and repair operations, promoting a safe working environment.
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Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
Provide technical support to user issues on products supported in a systematic and logical way.
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