Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
+12
Posted
19 days ago
HR Executive – East Malaysia (Industrial Relations and Employee Relations)
Act as the company's physical representative to attend meetings, conciliation talks, or hearings at Jabatan Tenaga Kerja (JTK) and Jabatan Perhubungan Perusahaan (JPP) in East Malaysia.
Liaise directly with government agencies (JTK/JPP) regarding IR cases, ensuring the timely submission of required documentation and defense statements.
Serve as the accessible contact point especially for East Malaysia employees.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...
Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services.
...