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200+ Tecnical Support Jobs in Federal Territory - September 2026 - High Salaries
Showing 299 jobs results for
"tecnical support"
in Federal Territory
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MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
20 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
20 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
20 days ago
MYR4,000 - MYR4,000 Per Month
WFH
KL City
- The Position:
- As L1.0 Technical Support, your role is to deliver technical support and customer service to users and clients.
- The Responsibilities of the Role: ...
Posted
20 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
20 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
21 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Troubleshoot server and database issues to minimize downtime and operational impact.
- Monitor system performance and proactively identify potential issues.
- Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
11 days ago
Leanis Solutions Sdn Bhd
Undisclosed
KL City
- Coordinate incident response across Technical Support, Engineering, DevOps, Operations, Customer Support and external payment partners.
- Maintain clear incident timelines, stakeholder updates and escalation records.
- Lead post-incident reviews and ensure corrective and preventive actions are completed. ...
Posted
19 days ago
Undisclosed
KL City
- Effectively managing client expectations and escalating when appropriate
- Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
- Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
24 days ago
Undisclosed
KL City
- Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
- Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
- Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
5 days ago
Undisclosed
KL City
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity.
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables. ...
Posted
20 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
20 days ago
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
20 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
11 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
11 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
11 days ago
MYR6,500 - MYR9,500 Per Month
- Ensure that all projects are delivered on-time, within the scope and within budget.
- Lead in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Analyse staffing needs based on project and Technical Support requirements. ...
Posted
25 days ago
Undisclosed
KL City
- Gather customer feedback and follow established escalation procedures for unresolved issues, bugs, and product enhancements.
- Develop and maintain support documentation, knowledge base articles, and recommend improvements to product reliability, usability, and customer experience.
- Work closely with development and customer success teams to investigate issues, validate solutions, and support customer needs. ...
Posted
a month ago
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
17 days ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
18 days ago
Undisclosed
WFH
KL City
- Coordinate and monitor routine maintenance and release cycles for SaaS customers
- Continuous implementation of automations and service improvements
- Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
18 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
a month ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
20 days ago
Undisclosed
KL City
- Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Deliver quality customer services to members and other stakeholders ...
Posted
a month ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot in-house applications and other client-specific software.
- Create and maintain system images, and support software deployment and antivirus agent installation.
- Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
a month ago
Undisclosed
KL City
- Always strive to meet and exceed customers’ needs and expectations.
- Stay abreast of new process and product release by reading updates, studying product descriptions and participating in team meetings, trainings, forums and discussions.
- Provide feedback to the Team Leaders/CC manager for any opportunities on improvement. ...
Posted
20 days ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
11 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- Assist in compiling the final documentation submission.
- Maintain proper documentation and filing of proposals and technical records.
- Perform any other engineering or administrative tasks as assigned by the supervisor. ...
Posted
18 days ago
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