300+ Tecnical Support Jobs in Federal Territory - September 2026 - High Salaries

Showing 312 jobs results for "tecnical support" in Federal Territory
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KL City

  • Other desired certifications / preferred skills other qualifications:
  • Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
  • Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
14 days ago

KL City

  • Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
  • 2+ years of experience with CAD/CAM/CAE software.
  • Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
a month ago

KL City

  • We are seeking a Service Desk Specialist. You will support end users across Windows and macOS, resolve tickets in Jira Service Management and handle requests via remote tools. You will work rotating shifts (up to 7:00 PM), focusing on fast troubleshooting, clear documentation and smooth escalations.
Posted
4 days ago

Tata Consultancy Services

KL City

  • Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Walk the customer through the problem-solving process. ...
Posted
7 days ago

KL City

  • Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
  • Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
  • Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
11 days ago

KL City

  • Always strive to meet and exceed customers’ needs and expectations.
  • Stay abreast of new process and product release by reading updates, studying product descriptions and participating in team meetings, trainings, forums and discussions.
  • Provide feedback to the Team Leaders/CC manager for any opportunities on improvement. ...
Posted
a month ago

KL City

  • Monthly lifestyle allowance via TNG eWallet
  • Long-term rewards for your contributions
  • Mobile and broadband reimbursement ...
Posted
18 days ago

KL City

  • Assist in compiling the final documentation submission.
  • Maintain proper documentation and filing of proposals and technical records.
  • Perform any other engineering or administrative tasks as assigned by the supervisor. ...
Posted
25 days ago

Rosemallow Technologies Pvt Ltd

KL City

Posted
10 days ago

KL City

  • Identity and Access Management (IAM): Administer departmental collaboration platforms, enforcing secure collaboration practices and ISMS-aligned IAM controls.
  • M365 Management: Administer and troubleshoot the Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive), including licensing and service health.
  • Security & Usability: Continuously enhance M365 security settings while optimizing platform usability for end-users. ...
Posted
11 days ago

Rosemallow Technologies

KL City

  • Perform initial troubleshooting and diagnosis.
  • Provide step-by-step guidance to users where applicable.
  • Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
13 days ago

Info Tech Systems Integrators (M) Sdn Bhd

KL City

  • Remotely connected to customer workstations or servers to troubleshoot software-related issues.
  • Accountable for meeting individual KPIs and team goals and following procedures.
  • Perform data migration works and conduct product training to end user, when necessary. ...
Posted
a month ago

KL City

  • Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
  • Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
  • Organizational skills and attention to detail, with the ability to document issues and resolutions accurately. ...
Posted
14 days ago
  • We are looking for a motivated and self-driven Information Technology (IT) Intern to join our team. The IT Intern will support both of our in-house IT department & customers in providing technical assistance, maintaining computer systems, and configuring hardware, software & network. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
  • Information Technology (IT) Intern Duties and Responsibilities
  • · Provide technical assistance to staff and customers on hardware and software-related issues ...
Posted
a day ago

KL City

  • Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
  • Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
  • Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
20 hours ago

KL City

Posted
5 days ago

KL City

Posted
6 days ago

KL City

  • Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
  • Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
  • Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
7 days ago

KL City

  • Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
  • One year of related experience preferred.
  • Strong written and oral communication skills. ...
Posted
7 days ago

KL City

  • Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
  • Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
  • Ensures highest standard of service delivery to our customers. ...
Posted
9 days ago

Katalyst Data Management

KL City

Posted
18 days ago

KL City

  • Excellent Customer Service skills with the ability to communicate clearly and professionally.
  • Prior experience in a service desk or help desk environment is preferred.
  • Understanding of data privacy and security practices; exposure to healthcare or HIPAA-compliant environments is an advantage. ...
Posted
11 days ago

Bangsar South

  • Strong analytical and problem-solving skills
  • Able to work independently and effectively in a team environment
  • Posses Own transport ...
Posted
18 days ago

KL City

  • Check, respond and resolve tasks from the ticketing system.
  • Any ad hoc tasks assigned from time to time by management.
  • Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
18 days ago

GENO Management Solutions

KL City

  • Monitor, respond to, and resolve tasks through the ticketing system.
  • Coordinate with internal teams and escalate issues when necessary.
  • Perform ad-hoc tasks assigned by management. ...
Posted
18 days ago

KL City

  • Provides technical assistance to user on basic desktop request as and when require.
  • Train users on IT equipment usage.
  • Support software applications. ...
Posted
18 days ago

KL City

  • Project Management: Own and coordinate internal IT projects, including system deployments, infrastructure upgrades, and vendor management.
  • Audit Readiness: Actively contribute to ISO 27001:2022 compliance activities and audit readiness.
  • Policy Adherence & Process Management: Ensure adherence to company policies while managing and documenting procedures and workflows, including Asset Management, Change Management, and Incident Management. ...
Posted
18 days ago

KL City

  • Manufacturing industry: 1 year (Required)
  • English (Required)
  • Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...
Posted
11 days ago

ServiceOne Solutions Malaysia Sdn Bhd

KL City

  • Asking relevant questions to resolve typically known problems within required timescales
  • Ensure appropriate documentation of the interaction with the customer in the prescribed format
  • Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely. ...
Posted
11 days ago

KL City

  • Oversee day-to-day service desk operations, ensuring timely resolution of
  • Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
  • Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
11 days ago