Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Plumbing areas of responsibility include: all water supply piping , fixtures, meters, backflow preventers, water heaters, boilers and plumbing fixtures, such as drinking fountains, sinks, sink drain, traps, trap primers, urinals and commodes, and also internal and roof drain systems.
Control system areas of responsibility include: electrical and mechanical controls systems operations and expected user knowledge.
Fire Life Safety area of responsibility include: wet sprinkler systems and pre-action sprinkler systems as well as their associated fire detection devices and associated control system.
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Identify opportunities to streamline business rules, policies, and operational processes to improve efficiency.
Drive harmonisation initiatives such as but not limited to billing systems, customer notifications, operational channels, and customer experience.
Analyse frontline, customer, and operational channel insights to identify gaps, pain points, and opportunities to enhance customer experience and operational effectiveness.
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Workforce Readiness: Design and deliver technical onboarding for the Troopers gig workforce, specifically focusing on food handling protocols, cross-contamination prevention, and F&B operational safety.
Quality Metrics: Track technical competency scores and pre-deployment completion to ensure every "Trooper" sent to a food service site is technically proficient.
F&B Professionalism: Facilitate modules on hygiene-specific conduct, professional grooming (F&B standards), and adaptability within fast-paced kitchen/service environments.
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Serve as the technical point of contact during major site incidents, ensuring clear communication and rapid service restoration.
Conduct regular preventive maintenance on local network closets, servers, and endpoint devices to ensure systems are patched, secure, and optimized.
Execute standardized deployments for new site openings, technology refreshes, and site closures/decommissioning, adhering to central IT guidelines.
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Workforce Readiness: Design and deliver technical onboarding for the Troopers gig workforce, specifically focusing on food handling protocols, cross-contamination prevention, and F&B operational safety.
Quality Metrics: Track technical competency scores and pre-deployment completion to ensure every "Trooper" sent to a food service site is technically proficient.
F&B Professionalism: Facilitate modules on hygiene-specific conduct, professional grooming (F&B standards), and adaptability within fast-paced kitchen/service environments.
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Provide technical support and troubleshooting across AWS services, including EC2, Auto Scaling, Elastic Beanstalk, Lambda, S3, EBS, EFS, VPC, Route 53, Elastic Load Balancer (ELB), CloudFront, RDS, DynamoDB, and Aurora.
Investigate and resolve performance issues, service outages, and configuration-related incidents.
Analyze logs, metrics, and error messages to identify root causes and implement solutions.
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Monitor system performance by conducting analyses of system generation and providing summaries of findings to assess overall system performance.
Ensure compliance with Health, Safety, and Environment (HSE) regulations and best practices, including conducting risk assessments and preparing Method of Statement documents for specific maintenance tasks.
Communicate effectively with supervisors, technicians, Solarvees, contractors, suppliers, and clients throughout the Defects Liability Period (DLP) and service warranty phases.
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