Implement quality assurance and control measures to ensure that infrastructure projects meet quality standards and specifications. They conduct inspections, tests, and audits to monitor construction progress and identify any defects or deficiencies that need to be addressed.
Serve as a primary point of contact for customer inquiries, providing excellent customer service and resolving issues related to orders, products, and deliveries.
ITIL Foundation Certificate, vendor and non-vendor specific certifications in customer service, Windows, Microsoft Office, and networks. Training in IT end-user support and global shared services / call center environments highly desirable.The incumbent is expected to undertake the following duties and responsibilities:
Help implement and test API endpoints for third-party Generative AI models, including video and image generation engines (e.g., Kling AI, Google Veo, BytePlus Seedance, xAI Grok).