Maintain IT asset inventory, technical documentation, and incident logs.
Ensure compliance with IT policies, procedures, and security best practices.
Support business-related technology projects, including advertising systems, card payment terminals, DuitNow, e-wallet integrations, and other digital initiatives.
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Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
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Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
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• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
Any other duties assigned by Management from time to time.
Ensuring the front desk and waiting area are clean and tidy, free from odors.
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Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
Any other duties assigned by Management from time to time.
Ensuring the front desk and waiting area are clean and tidy, free from odors.
...
• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).
Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
...
Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
...
Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
...
Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
...
Maintenance & Repairs: Perform routine maintenance, troubleshooting, and repairs on surveillance systems, including cameras, servers, and peripheral devices.
System Upgrades: Install and upgrade software and firmware on surveillance equipment, ensuring systems are up to date with the latest technology and security patches.
Technical Support: Provide on-site and remote support to clients, assisting with any technical issues or questions regarding the performance of surveillance systems.
...