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100+ Technical Support Jobs in Petaling - October 2026 - High Salaries
Showing 199 jobs results for
"technical support"
in Petaling
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Manage Alert
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
6 days ago
MYR2,800 - MYR3,500 Per Month
- Understanding customer’s requirements and provide proposals accordingly;
- Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc;
- Support RMA and customer service; ...
Posted
21 days ago
Undisclosed
- Manage support tickets based on severity, impact, and SLAs; document troubleshooting steps, resolutions, and recurring issues.
- Collaborate with Development, QA, Infrastructure, and other teams to escalate issues, test fixes, and validate system updates.
- Set up new products, items, bundles, and promos; conduct QA testing, ensure production availability, and monitor product-related system concerns. ...
Posted
21 days ago
MYR1,800 - MYR2,200 Per Month
- Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
- Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
- Perform routine maintenance on network infrastructure. ...
Posted
16 days ago
Hakkōda, An IBM Company
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
12 days ago
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
- Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
13 days ago
MYR2,000 - MYR4,000 Per Month
- Online and manual data verification
- Check whether data entered through the online system is correct.
- Check manually entered data for completeness and accuracy. ...
Posted
13 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
a month ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
a month ago
Undisclosed
- Able to work in Shift (Shift might be schedule on weekend and Public Holidays based on rotation)
- Work closely with USA helpdesk team to ensure smooth process handling and team development.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implement solutions. ...
Posted
a month ago
MYR2,500 - MYR2,900 Per Month
- Maintain accurate hardware inventory, support asset disposal, and ensure compliance with asset policies.
- Log, track, and resolve support requests within SLA timelines and escalate unresolved issues when necessary.
- Assist with deployments, IT projects, and collaborate with internal teams to resolve escalated issues effectively. ...
Posted
a month ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
- Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
- Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
- Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
- Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
- Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
- Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
a month ago
Boon Siew Honda Sdn Bhd
MYR3,000 - MYR3,000 Per Month
- Respond to dealer technical inquiries (calls, reports, emails)
- Guide technicians remotely with step-by-step solutions
- Escalate unresolved issues to factory ...
Posted
a month ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
18 days ago
MYR2,800 - MYR3,400 Per Month
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software.
- Strong knowledge of Microsoft Windows operating systems. ...
Posted
7 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
21 days ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
21 days ago
Undisclosed
- Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
- Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
- Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing. ...
Posted
14 days ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
3 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
19 days ago
Undisclosed
Petaling
- Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency
- Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity
- Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks ...
Posted
20 days ago
MYR2,500 - MYR3,500 Per Month
- Cases reporting, resolution, tracking and documentation.
- Provide consultation to clients regarding their IT environment.
- Attend to training and courses of IT products and certifications. ...
Posted
21 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
3 days ago
Undisclosed
- Deep experience (or equivalent) in technical support
- Fluent in English and Mandarin language
- Good knowledge of the ticketing tool is an advantage ...
Posted
3 days ago
MYR2,800 - MYR3,400 Per Month
- Escalate complex technical issues to senior IT personnel when necessary.
- Perform user account management, including setup, access control, and password resets.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...
Posted
a month ago
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