Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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Compile and review the latest product trends, ingredients, and development processes to continuously identify opportunities for product improvement and innovation
Deliver technical training to the sales team to strengthen their product knowledge and technical capabilities, enabling more effective and confident customer engagement
Ensure laboratory equipment is well maintained and safety protocols are strictly upheld, so that all product designs meet applicable safety and regulatory requirements
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Business Domain Support: Directly assist business users across Property Sales, Finance, Cash Management, General Ledger, Fixed Assets, and Rental/Residential Management to ensure seamless day-to-day corporate operations.
Project Support & Automation: Participate in requirement gathering, cross-layer testing, code deployments, and post-go-live stabilization (hypercare) for system upgrades. Provide technical support for ongoing RPA automation rollouts.
Governance & Documentation: Maintain detailed technical logs of system changes. Ensure all application configurations fully comply with Group IT standards, audit trails, and corporate policies.
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Business Domain Support: Directly assist business users across Property Sales, Finance, Cash Management, General Ledger, Fixed Assets, and Rental/Residential Management to ensure seamless day-to-day corporate operations.
Project Support & Automation: Participate in requirement gathering, cross-layer testing, code deployments, and post-go-live stabilization (hypercare) for system upgrades. Provide technical support for ongoing RPA automation rollouts.
Governance & Documentation: Maintain detailed technical logs of system changes. Ensure all application configurations fully comply with Group IT standards, audit trails, and corporate policies.
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Ensure all workstations remain updated with approved software, security patches, antivirus protection, and operating system updates.
Install, configure, and support business and creative software, including Microsoft 365, Google Workspace, Adobe Creative Cloud, Autodesk Maya, ShotGrid, and Nuke.
Manage Active Directory user accounts, access permissions, and multi-factor authentication (MFA).
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Develop and manage IT budgets across the regional organization, ensuring cost-effective allocation of resources and vendor management across multiple countries
Analyze system performance across all regional locations and implement improvements to optimize efficiency and reliability
Plan, execute, and oversee IT projects aligned with organizational objectives across all five continental markets
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