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200+ Technical Support Jobs in Petaling - July 2026 - High Salaries
Showing 208 jobs results for
"technical support"
in Petaling
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Manage Alert
MYR800 - MYR800 Per Month
- Assist to analyze, diagnose, troubleshoot and identify solutions to resolve incidents, issues, and service requests
- Assist to document every incident and support request in the ticketing system and ensure the tickets are closed or escalated accordingly
- Currently undergoing Bachelor’s Degree / Diploma/ preferably in IT/ Information Systems/ Computer Science ...
Posted
11 days ago
Undisclosed
Petaling
- Set up, configure, and manage user accounts, laptops, desktops, mobile devices, and IT access permissions.
- Support employee onboarding and offboarding processes, including device preparation, email setup, and system access changes.
- Provide support and troubleshooting for POS systems (e.g., Xilnex) across retail outlets with assistance from external service providers. ...
Posted
12 days ago
Undisclosed
- Coordinate with product principals to resolve technical issues.
- Perform system configuration, maintenance, upgrades, and enhancements.
- Prepare and submit service reports, work orders, recovery documentation, meeting minutes, ...
Posted
13 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
17 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
17 days ago
Mettler-Toledo International, Inc
Undisclosed
- Communicate, follow up with end users until resolution of the tasks given to meet the target given.
- Responsible for the provisioning of IT Service Requests within the agreed SLA for local IT.
- Focus on both the manual completion of open requests and continuously looking for opportunities to improve the process and remove manual effort in fulfilling requests, either via automation or simplify the process. ...
Posted
10 days ago
Forest One Network Enterprise Sdn Bhd
Undisclosed
Petaling
- Install, configure, and maintain computers, peripherals, and software.
- Manage and maintain IT assets, including laptops, desktops, monitors, and accessories.
- Perform IT equipment setup for new employees and retrieve equipment during employee offboarding. ...
Posted
10 days ago
Undisclosed
- Opportunities for promotion
- Professional development
- Service Desk Analyst (L1/L2 Support) ...
Posted
13 days ago
MYR2,500 - MYR3,000 Per Month
- Administer and maintain company email accounts, software applications, system accounts, and user access permissions in accordance with internal IT policies and security requirements.
- Install, configure, update, and maintain operating systems, business applications, and productivity software to support business operations.
- Manage end-to-end IT onboarding activities for new employees, including preparation and deployment of IT equipment, email account setup, software installation, user account creation, and system access provisioning. ...
Posted
a month ago
Undisclosed
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company.
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database ...
Posted
a day ago
Digital Labs Sdn Bhd
Undisclosed
- Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
- Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
- Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing. ...
Posted
5 days ago
MYR2,600 - MYR3,400 Per Month
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
17 days ago
MYR2,800 - MYR3,400 Per Month
- Fresh graduate are encouraged to apply
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing ...
Posted
17 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
9 days ago
MYR4,000 - MYR4,500 Per Month
- Communicate with IT Procurement teams to review request discrepancies.
- Creating requisition order (RO) / purchase requisition (PR) and issuing the Purchase Order (PO) – PO to CC the IT Procurement team (HQ).
- Ensure all PO to be send to vendor. ...
Posted
18 days ago
MYR4,000 - MYR4,500 Per Month
- Communicate with IT Procurement teams to review request discrepancies.
- Creating requisition order (RO) / purchase requisition (PR) and issuing the Purchase Order (PO) – PO to CC the IT Procurement team (HQ).
- Ensure all PO to be send to vendor. ...
Posted
18 days ago
Undisclosed
- Log all phone calls in the Service Desk tool (ServiceNow).
- Ensure phone queue SLA are met.
- Take ownership and coordinate with other IT support teams for high-priority issues. ...
Posted
5 days ago
Kuka Systems GMBH Branch Office Paris
Undisclosed
- Supporting incident management, request fulfilment, SLA follow-up, and escalation to L2/L3 resolver teams
- Maintaining clear ticket documentation and contributing to knowledge articles
- Ensuring compliance with IT security, data protection, and access control processes
Posted
15 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
6 days ago
Mettler-Toledo International, Inc
Undisclosed
- Log all phone calls in the Service Desk tool (ServiceNow).
- Ensure phone queue SLA are met.
- Take ownership and coordinate with other IT support teams for high-priority issues. ...
Posted
5 days ago
Abhidi Solution Private Limited
MYR8,000 - MYR9,000 Per Month
- Excellent Oral and Written Communication skills
- Hands-on Experience on resolving customer issues related to the infrastructure
- Assist with support of network connectivity, PCs, and VPN connectivity ...
Posted
19 days ago
MYR5,000 - MYR6,000 Per Month
- Experience using ticketing systems such as ServiceNow or Jira.
- Knowledge of Active Directory, VPNs, printers, and basic networking concepts.
- Strong communication and customer service skills. ...
Posted
24 days ago
MYR4,000 - MYR4,500 Per Month
- Documentation & Issuance: Create Requisition Orders (RO) / Purchase Requisitions (PR) and issue Purchase Orders (PO) to vendors (ensuring HQ IT Procurement is always CC’d).
- Vendor Coordination: Ensure all issued POs are successfully sent to and acknowledged by vendors.
- Data Tracking: Diligently track all PR/RO status updates in the designated SharePoint file until the final PO is issued. ...
Posted
17 days ago
Undisclosed
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company.
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database ...
Posted
23 days ago
Undisclosed
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company.
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database ...
Posted
23 days ago
Undisclosed
- Identify and escalate tickets requiring urgent attention and action.
- Perform initial triage and troubleshooting steps by following SOP (Standard Operating Procedures) to determine root cause of alerts generated.
- Track and document all issues and resolutions in detail within the ticketing system. ...
Posted
19 days ago
Undisclosed
- Identify and escalate tickets requiring urgent attention and action.
- Perform initial triage and troubleshooting steps by following SOP (Standard Operating Procedures) to determine root cause of alerts generated.
- Track and document all issues and resolutions in detail within the ticketing system. ...
Posted
20 days ago
Undisclosed
- .Log all calls in the Service Desk Call Logging systems (BT and ServiceNow)
- .Maintain a high degree of customer service for all support queries and adhere to all service management principles
- .Provide insight to call center stats when reached out from management ...
Posted
a month ago
Undisclosed
- Document technical procedures, support case notes, and solutions for customer issues.
- Perform root cause analysis and escalate software bugs or product enhancements as needed.
- Contribute to labs, simulations, and product beta testing initiatives. ...
Posted
a month ago
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