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100+ Technical Support Jobs in Petaling - October 2026 - High Salaries
Showing 199 jobs results for
"technical support"
in Petaling
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Manage Alert
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
9 days ago
Undisclosed
- Perform basic troubleshooting of hardware, operating system, connectivity, peripherals, and common application issues
- Identify, isolate, and gather relevant information for issues that cannot be resolved at Service Desk level.
- Escalate complex incidents and service requests to the appropriate internal support teams, principal vendors, or third-party vendors. ...
Posted
14 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
2 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
- Should be willing to work extended hours or modified schedule to meet deadlines
- Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
21 days ago
Undisclosed
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database
- Resolve a high percentage of customer problems using the relevant tools and systems ...
Posted
19 hours ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
21 days ago
Undisclosed
- Resolve a high percentage of customer problems using the relevant tools and systems
- Manage end to end all calls logged, providing regular updates to customers on call status
- Complete follow-on actions as appropriate ...
Posted
9 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
13 days ago
Undisclosed
- Responsible for Priority and Major Incidents impacting the site.
- Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
- Deliver service improvement. ...
Posted
a month ago
Undisclosed
- Responsible for Priority and Major Incidents impacting the site.
- Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
- Deliver service improvement. ...
Posted
a month ago
Undisclosed
- Support the response and resolution of priority and major incidents affecting the site.
- Assist with device builds, rebuilds, deployment, backups, technology refreshes, and mobile device preparation.
- Support local video conferencing, collaboration, and audio-visual technologies, including Microsoft Teams, Zoom, Cisco video conferencing, Office 365, OneDrive, and Box. ...
Posted
2 days ago
MYR3,000 - MYR4,000 Per Month
- Collaborate with internal teams to facilitate timely issue resolution and keep customers informed of progress.
- Monitor pending tickets, follow up with relevant parties, and escalate issues to principals or customers when necessary.
- Provide 24/7 standby support on a weekly rotational basis to attend to incoming tickets. ...
Posted
a month ago
MYR2,600 - MYR3,400 Per Month
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
a month ago
MYR2,800 - MYR3,400 Per Month
- Fresh graduate are encouraged to apply
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing ...
Posted
a month ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
21 days ago
Undisclosed
- Perform desktop analysis, diagnosis, root cause analysis (RCA) on recurring incidents and propose permanent fixes or escalate to support team/vendor where required.
- Configure and set up employee endpoint devices while enforcing best practices for software, hardware, and peripheral device usage.
- Collaborate closely with support team to prevent system downtime, resolve basic IT infrastructure issues and project implementation efforts. ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
- Monitor ticket queue and follow up on outstanding cases
- Provide status updates to customers and internal teams
- Escalate critical or overdue tickets when necessary ...
Posted
a month ago
Undisclosed
- Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
- Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
- Administrative duties and coordination tasks as required ...
Posted
11 days ago
Undisclosed
- Mainly responsible for scanning, renaming, attaching (in SAP & SharePoint), and filing service reports and equipment return/repair documents.
- Occasionally, he will also help check the next PM schedule in SAP when necessary
- Minimum SPM, Diploma in Accounting, Business Administration or related field (students or fresh graduates are encouraged to apply). ...
Posted
9 days ago
Undisclosed
Petaling
- Customer Engagement
- Communicate with customers and promote services
- Handle service-related inquiries, provide timely follow-ups, and ensure customer satisfaction. ...
Posted
16 days ago
Undisclosed
- Collaborating with cross-functional teams to deliver the best solutions for customers.
- Supporting in identifying new business opportunities in line with the country sales strategy.
- Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
9 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
21 days ago
Undisclosed
- Perform basic network troubleshooting (LAN / WiFi / VPN / Email).
- Manage Tech asset inventory, tagging, and lifecycle tracking.
- Conduct software installation, updates, and annual license audits. ...
Posted
21 days ago
MYR3,500 - MYR3,500 Per Month
- Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
- Oversee period-end closing, ensuring all data is checked and accurate for business reports.
- Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...
Posted
21 days ago
Undisclosed
- Troubleshoot WAN, routing, and connectivity issues.
- Perform incident management and root cause analysis.
- Support planned changes, upgrades, and maintenance activities. ...
Posted
15 days ago
IT Operation Support Specialist - Mandarin Speaking IT Operation Support Specialist - Mandarin Speaking
Agensi Pekerjaan Two95 International SDN. BHD.
MYR5,500 - MYR6,500 Per Month
- Monitor and track incidents from initial reporting through resolution and closure.
- Ensure accurate and complete ticket documentation.
- Utilize AI-powered tools and assistants to support troubleshooting and root cause analysis. ...
Posted
a month ago
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