100+ Technical Support Engineer Jobs in Federal Territory - June 2026 - High Salaries
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"technical support engineer"
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Undisclosed
KL City
- Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
- Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
- Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content. ...
Posted
24 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
22 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
21 days ago
Undisclosed
KL City
- • Technical Support & Issue Resolution:
- o Provide Level 1, Level 2, and Level 3 technical support to internal teams and external
- customers. ...
Posted
19 days ago
Undisclosed
KL City
- Attractive salary and performance-based bonuses.
- Technical Support & Troubleshooting
- Provide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions. ...
Posted
12 days ago
Undisclosed
KL City
- Please find the job description below
- Job Title: L2 Support Engineer
- Years of experience: 3 - 5 Years ...
Posted
12 days ago
Undisclosed
KL City
- Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
- Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
- Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
17 hours ago
Undisclosed
KL City
- Escalate to L3 teams with well-documented findings and analysis.
- Monitor application and system health; proactively identify risks.
- Perform root cause analysis (RCA) and contribute to continuous improvement. ...
Posted
3 days ago
Undisclosed
KL City
- Strong troubleshooting skills for Windows 10/11 and standard workplace services
- Familiarity with Microsoft Intune, Autopilot, and Entra ID (user/device level)
- Experience supporting deployment and migration activities based on defined procedures ...
Posted
16 days ago
Mogi I/O : OTT/Podcast/Short Video Apps For You
Undisclosed
KL City
- 3+ years of experience with Omnissa / VMware Workspace ONE.
- Manage device enrollment, application deployment, user access, and security policies.
- Monitor system health and perform preventive maintenance. ...
Posted
6 days ago
MYR2,500 - MYR4,000 Per Month
WFH
KL City
- Handle first-level technical support requests and escalate advanced issues to the engineering team when required
- Support integrations with storage systems, cloud platforms, and third-party applications
- Assist with deployment and configuration in Linux, Windows, and macOS environments ...
Posted
10 days ago
Undisclosed
KL City
- Troubleshoot issues related to cloud services, networking, Linux/Windows systems, and connectivity
- Support multi-cloud environments including Alibaba Cloud, Tencent Cloud, AWS, and Azure
- Assist in cloud migration, cloud optimization, and cost-saving recommendations ...
Posted
a month ago
Undisclosed
KL City
- Determine feasibility of technical solutions. Assist in root cause determination of network and related problems
- Escalates issues to Tier 4 vendors as appropriate. Ensure customer satisfaction through timely resolution of escalated issues. Internet Protocols (HTTP, DNS, TCP/IP, ICMP), Internet Components (routers, proxies, gateways, servers), Technical Support, Customer Facing, Troubleshooting.
- Japanese language N2 proficiency (verbal & written) is required (to cover 24/7 support)
Posted
22 days ago
Undisclosed
KL City
- Improve operation process
- Resolving technical issue
- Degree/ Diploma in Information Technology or related disciplines ...
Posted
23 days ago
Undisclosed
KL City
- Product & Market Data Maintenance: Manage trading instruments, quotes, gateways, and market‑data source settings to ensure stable display of real‑time price charts.
- Network Connectivity Support: Assist users in establishing stable connections via domain names, network optimization, etc., especially in regions where server search may be restricted.
- Platform Monitoring & Reporting: Monitor server performance metrics and alerts, compile technical documentation based on log analysis, and report regularly to the server team. ...
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
KL City
- Manage IT asset inventory (procurement, tagging, tracking, and disposal).
- Coordinate with vendors and service providers for warranty claims, repairs, and maintenance contracts.
- Support store openings, relocations, and hardware rollouts (POS setup, CCTV, routers, cabling). ...
Posted
16 days ago
Undisclosed
KL City
- Communicate technical concepts clearly to non-technical users, both verbally and in writing.
- Maintain accurate records in IT systems, including hardware inventory, patch management, ticketing, and documentation.
- Contribute to global initiatives for standardization and automation of account setup, laptop deployment, and patching/policy compliance. ...
Posted
13 days ago
Rosemallow Technologies
MYR2,700 - MYR2,700 Per Month
KL City
- Free parking
- Key Responsibilities:
- Experience-1 Yr ...
Posted
9 hours ago
Rosemallow Technologies
MYR2,700 - MYR2,700 Per Month
KL City
- Free parking
- Key Responsibilities:
- Experience-1 Yr ...
Posted
9 hours ago
LAC Medical Supplies
Undisclosed
KL City
- Key Responsibilities
- Execute end-to-end project implementation for Healthcare IT and AI solutions, including system setup, configuration and data migration activities.
- Support on-site and remote deployment, user training and post-installation support when required ...
Posted
6 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR5,999 - MYR8,999 Per Month
KL City
- Accurately log all incidents and service requests in the IT ticketing system, monitor progress, and ensure timely resolution and closure.
- Follow standard operating procedures and contribute to the development and maintenance of knowledge base articles and documentation in Spanish and English.
- Identify recurring issues and recommend improvements to enhance the remote user experience. ...
Posted
12 days ago
Two95 International Inc.
Undisclosed
KL City
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process.
- Provide accurate information on IT products or services. ...
Posted
16 days ago
LAC Medical Supplies
Undisclosed
KL City
- Key Responsibilities
- Execute end-to-end project implementation for Healthcare IT and AI solutions, including system setup, configuration and data migration activities.
- Support on-site and remote deployment, user training and post-installation support when required ...
Posted
24 days ago
Undisclosed
KL City
- Escalate complex issues to relevant teams and follow up until resolution.
- Support users via phone, email, chat, and remote support tools.
- Maintain accurate documentation of incidents, troubleshooting steps, and resolutions. ...
Posted
23 days ago
MYR5,000 - MYR5,000 Per Month
KL City
- Monitor printer performance, toner levels, and schedule preventive maintenance.
- Maintain inventory of toner cartridges, spare parts, and printer supplies.
- Document support requests, troubleshooting steps, and resolutions accurately. ...
Posted
a month ago
MYR5,000 - MYR5,000 Per Month
KL City
- Monitor printer performance, toner levels, and schedule preventive maintenance.
- Maintain inventory of toner cartridges, spare parts, and printer supplies.
- Document support requests, troubleshooting steps, and resolutions accurately. ...
Posted
a month ago
Netsynergy Solutions Sdn Bhd
MYR2,500 - MYR6,000 Per Month
KL City
- English (Required)
- Technical Engineer (On-Site IT Support)
- Job Overview ...
Posted
16 days ago
MYR5,000 - MYR6,500 Per Month
KL City
- Collaborate with Engineering, DevOps, and internal teams to reproduce issues, track defects, and validate fixes.
- Communication Skills (Mandatory)
- Minimum 2+ years of experience working with international customers (North America /Europe). ...
Posted
12 days ago
Undisclosed
KL City
- Assist, review and update technical data related to Aircraft and Component Maintenance Programs.
- Identify methods of improving the efficiency of business processes and configuration data management through effective coordination with Business Units, ES-Digital & MAG IT, IT suppliers and other clients.
- To provide support in terms of system and process for engineering operation. ...
Posted
16 days ago
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