AI and machine-learning product development: Partner with data scientists and engineers to define problems, hypotheses, data requirements and evaluation criteria, translating model capabilities into valuable customer experiences
Support continuous improvement by maintaining knowledge articles, completing structured shift handovers, and contributing to a 24/7 global support operation.
Develop and manage integrations between NetSuite and external platforms such as Helios, OA, WMS, and other internal systems using RESTlets, SOAP APIs, or middleware tools.
Support the development and enhancement of the My Astro service app and Astro's main company page, delivering features that improve the customer experience.
Cross-Functional Collaboration: Align internal assets, Business Development (BD), Compliance, Marketing, and Regional teams to guarantee smooth execution and delivery of channel promotions.