Perform regular network status inspections, identify performance bottlenecks and abnormal links to ensure the stability and security of internal and external networks.
Participate in network structure optimization, bandwidth planning, and the implementation of VPN and remote access solutions. Collaborate with the security team to enforce network security policies, ACL controls, and access management.
Maintain the daily operation of office systems such as OA, email, file sharing, and single sign-on, including account and permission management.
...
Technical troubleshooting and problem-solving
Computer hardware and software installation
Network setup and maintenance
System and software configuration
Maintain an up-to-date database of key construction projects, architects, consultants, and industry contacts.
Conduct technical presentations, product demonstrations, seminars, and training sessions to increase brand awareness and product knowledge among industry professionals.
Collaborate closely with the sales team by providing project updates, specification status, and market intelligence to support business development efforts.
...
• Maintain real-time documentation of field activities, terminal serial numbers, and merchant sign-offs using Field Service Management (FSM) tracking tools.
• Provide brief onsite training to merchants on basic terminal operations and escalate backend network issues to the Terminal Management Unit (TMU).