Maintains equipment by completing preventive maintenance schedules, conducting tests and troubleshooting and repairing malfunctions.
Calls for special equipment service, evaluates service contracts and maintains equipment inventories.
Directs biomedical equipment operation by providing equipment operation demonstrations, instructing other healthcare staff in use and care of equipment and answering questions.
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Maintains equipment by completing preventive maintenance schedules, conducting tests and troubleshooting and repairing malfunctions.
Calls for special equipment service, evaluates service contracts and maintains equipment inventories.
Directs biomedical equipment operation by providing equipment operation demonstrations, instructing other healthcare staff in use and care of equipment and answering questions.
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Follow up closely with project sales team and consultant sales team.
Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma/Degree in Engineering (Mechanical / Mechatronic / Electromechanical) or equivalent.
Self-driven, proactive, and results-oriented with strong analytical and problem-solving skills.
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Analyze market data and competitor offerings to support new product requests, ensuring pricing, marketing strategies, and overall benefits align with customer needs.
Communicate effectively with Asia Pacific regions and global counterparts, including headquarters, EMEA, and America, to capture market insights and ensure regional requirements are reflected in global product scopes.
Work with sales, marketing, and content development teams to implement effective strategies and ensure a unified vision for product development.
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Manage and expand relationships with key accounts, ensuring long-term customer satisfaction and retention.
Handle customer enquiries, prepare quotations, proposals, and provide commercial and technical clarifications.
Work closely with customers to ensure a clear understanding of the company’s products, solutions, and technical capabilities through presentations, demonstrations, and consultation.
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Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
Keen interest in continual learning and professional development.
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