What You'll Do: ️ Provide technical support for hardware, software, and network issues Troubleshoot and resolve user incidents efficiently Install, configure, and maintain desktops, laptops, printers, and peripherals Ensure security protocols are followed across all devices Respond promptly to user queries via phone, email, or in-person Document issues and solutions accurately for future reference Collaborate with other IT team members on projects and upgrades
We’re looking for a technically hands-on Senior IT Support professional with solid frontend development and web troubleshooting skills. This role is ideal for someone who can work independently with existing code, troubleshoot API integrations, identify root causes, and implement practical technical solutions