Supports vendor performance reviews within area of responsibility/defined vendors and meetings with new and/or potential vendors.
Seeks out opportunities to eliminate redundancies and leakage in the Claims organization.Adheres to the Global Claims Policy in the administration of vendor agreements.
Monitors competitor activity to help ensure we maintain a competitive advantage and manage our Vendors in line with industry standards and best practices.
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Conduct a first-level analysis of supplier responses to non-conformities, verifying the completeness of root cause analysis and corrective actions. If the provided information is incomplete, request additional details from the supplier before escalating the issue.
Assess supplier responses and decide whether to accept them or involve the Quality, Engineering, or Supply Chain teams for further evaluation.
Manages the decision on internal rectification vs return to supplier, obtains supplier’s cost approval, and records all related non-conformance costs. Communicates Non-Conformity costs to the supplier and ensures compensation is collected and documented. Leads COPQ discussions in supplier reviews and updates records based on negotiated outcomes.
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To plan, organize, direct control manpower, material and equipment capacity to maximize utilization to meet product schedules and organization’s target and objectives
Responsible for production planning analysis as well as inventory control to maintain safety stock level
Responsible for quality control – incoming material QC, work in progress QC for woodworking, work in progress QC for finishing work and finished products QC
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Set and monitor inventory targets to maintain high service levels while minimizing carrying costs and handling distressed or obsolete inventory.
Lead and support Sales & Operations Planning (S&OP) meetings to align on consensus forecasts and production strategies bi-weekly and monthly.
Develop, monitor, and analyze supply planning dashboards to drive performance improvements in key KPIs to have the most optimize inventory holding days support sales growth.
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Coordinate sourcing and supplier relationship management support for Matcha-related ingredients.
Drive launch readiness from a supply perspective by aligning demand plans, supply timelines, and risk mitigation plans with Product/R&D, Marketing, and country stakeholders.
Monitor supply performance (fill rate, OOS risk, lead time changes, expiry/wastage exposure) and escalate risks early with clear mitigation actions.
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This role is for someone who can independently drive projects forward, not someone who needs constant direction.
A - What You'll Do 1) Lead Project Delivery - Manage projects from briefing to execution - Own project timelines, budgets, deliverables, and overall coordination - Ensure projects are delivered smoothly, professionally, and on schedule
2) Manage Clients with Confidence - Serve as the main point of contact for clients - Build trust through clear communication and reliable execution - Manage client expectations and handle challenges professionally
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