We are looking for a System Engineer to provide high-quality support for enterprise backup and recovery solutions. The role involves troubleshooting technical issues, managing backup operations, and assisting customers with system performance and reliability. The ideal candidate should have strong technical troubleshooting skills and the ability to deliver excellent customer service.
Engage and negotiate with suppliers for project costing, review and examine conformity of engineering design, drawings and documentations with specifications and contract documents.
Prepares the general Method statement related to general site condition, for mechanical erection works and relevant price list and contributes to definition and design of Temporary Construction Facilities and Camp if applicable.
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
Ability to inform team members and identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates.